Technical Sales Representative

Pratt Industries • Lewisburg, OH

2d

About The Position

The Technical Sales Representative serves as the primary liaison between Pratt
Industries and assigned customers not associated with a local sales
representative. This role focuses on maintaining strong customer relationships,
identifying process improvements, and collaborating with internal teams to
enhance customer satisfaction and operational efficiency.

Requirements

• High school diploma or GED.
• Minimum of five years of outside sales experience or related experience with college coursework.
• Proficiency in Microsoft Excel and PowerPoint; ability to collect data and generate reports.
• Excellent verbal and written communication abilities; capable of presenting effectively to groups.
• Ability to perform basic arithmetic operations and calculate rates, ratios, and percentages.
• Strong problem-solving skills and the ability to apply common sense understanding to carry out instructions.
• Ability to stand, walk, talk, and hear regularly.
• The employee is sometimes required to use hands to handle, or feel; reach with hands and arms; and stoop, kneel, crouch.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

• College degree, preferably in graphics or packaging.
• Experience in the corrugated box industry.
• Knowledge of production processes, quality standards, design, and customer interaction.

Responsibilities

• Conduct on-site visits at mutually agreed-upon timeframes to assess customer needs and provide solutions.
• Act as the main point of contact, communicating customer concerns and issues to the Pratt facility.
• Investigate opportunities to improve processes, including: Enhancing material shipping methods. Redesigning materials to improve run-ability or reduce costs. Increasing customer or Pratt line efficiency.
• Collaborate closely with Customer Service Representatives (CSRs) on: New items. Overall customer activity.
• Join local Sales Representatives to review customer production lines.
• Support Quality Assurance (QA) Manager in complaint resolution.
• Work closely with the production team and Project Manager.
• Lead Pratt projects impacting customers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees