Technical Sales Representative - (0-5 years experience)

Formlabs•Milwaukee, WI

1d•Hybrid

About The Position

Do you want to change how the world creates? At Formlabs, we’re building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. Together, we’re helping everyone design, prototype, and manufacture faster than ever before. We’re a team of hands-on builders, engineers, and innovators reinventing how the world makes physical things. If you’re ready to shape the future of fabrication, come build it with us. For our next phase of growth, we are focused on building an exceptional go-to-market team, starting with our Direct Sales team. This team is solutions-focused and tech-savvy - they’re excited about working with prospective customers, developing unique solutions to real-world problems, and identifying and closing sales opportunities. If you enjoy interfacing with clients, understanding and solving their needs, and being the best at what you do, join our team as a Sales Representative on-site in Milwaukee! Watch this video to learn more about Formlabs and the 3D printing ecosystem we offer from our Chief Revenue Officer, Nick Graham. In this role you will: Understand customer demand to effectively consult & sell cutting-edge additive manufacturing technology using a solution-oriented approach Identify sales leads and follow up on inbound sales inquiries by phone and email Ensure an amazing customer experience while assessing up-sell and cross-sell potential, with the goal of increasing product usage and satisfaction Coordinate regular touch points with customers to better understand their needs and align results to sales growth Represent Formlabs at trade shows and onsite customer events Collaborate with key decision makers to identify opportunities and develop ideas that deliver sales results Become a knowledgeable champion of Formlabs technology through hands-on training & experience with our products

Requirements

Bachelor's degree or equivalent in a STEM-related field
0-5 years full-time work experience
Naturally curious and passionate about a wide variety of topics, especially technology
A relationship builder who is customer focused and results-oriented
Able to work independently but enjoy and thrive in a team environment
Able to effectively communicate with customers via phone, video & email
Have the ability to handle rejection, learn, and adapt

Responsibilities

Understand customer demand to effectively consult & sell cutting-edge additive manufacturing technology using a solution-oriented approach
Identify sales leads and follow up on inbound sales inquiries by phone and email
Ensure an amazing customer experience while assessing up-sell and cross-sell potential, with the goal of increasing product usage and satisfaction
Coordinate regular touch points with customers to better understand their needs and align results to sales growth
Represent Formlabs at trade shows and onsite customer events
Collaborate with key decision makers to identify opportunities and develop ideas that deliver sales results
Become a knowledgeable champion of Formlabs technology through hands-on training & experience with our products