Technical Sales Representative

GILLIG•Hayward, CA

40d•$75,000 - $120,000•Onsite

About The Position

As the Parts Sales Representative you are responsible for facilitating customer needs and requests in a way that is informative, productive and efficient. You will utilize knowledge of the parts, the bus and internal resources to help identify parts needed and to inform the customer. You manage customer accounts within an assigned territory working with the Regional Sales Managers. You will exhibit technical knowledge of the customers' buses. You will report to the Supervisor, Parts Sales.

Requirements

Bachelor's Degree in business related field or equivalent years of experience
Minimum 3 years of sales experience, and/or vehicle parts experience
Must have strong computer skills (Proficient in Excel, creating worksheets, manipulating data & using formulas)
Sales experience; experience in opportunity qualification, pre-call planning, call control, account development and time management
Excellent written and verbal communication skills

Responsibilities

Responding to customer communications in a timely manner - typically same day
Researching correct parts with customers & factory
Resolving customer complaints and return requests professionally and in a timely matter
Following orders through processing to ensure timely shipment
Updating customers regarding status of products ordered and backordered
Sell parts to meet or exceed established goal
Manage, price and respond to customer bid requests
Analyze sales mix to Identify opportunities in order increase sales with assigned customers
Establish and maintain appropriate files and records for customer purchase orders and contracts
Other duties, as assigned