Technical Sales Manager Senior - Architectural, Commercial, Specialty

Acuity Brands • Atlanta, GA

82d • $83,300 - $149,900

About The Position

Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people's lives. We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals. Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at www.acuityinc.com.

Requirements

• 6-8 years of related customer-centric experience supporting sales.
• Available to regularly travel and work in the field with customers, with a 25% travel commitment.
• Ability to learn and understand the ABL organization, business strategies, and industry specifics.
• Excellent problem-solving and critical thinking skills.
• Superior communication and interpersonal skills.
• Demonstrated success in remaining calm and focused in fast-paced, stressful situations.
• A bachelor's degree or equivalent work experience and certifications.

Nice To Haves

• Naturally empathetic with the ability to understand customer needs.
• Exhibiting a willingness to own a question or problem until the customer is satisfied.
• Knowledgeable of relevant business processes, systems, and tools.
• Strong customer advocacy skills.
• Ability to multitask and work independently in a dynamic environment.
• Demonstrated business acumen and organizational skills.

Responsibilities

• Foster strong relationships and consistently deliver exceptional experiences.
• Cultivate customer loyalty, ultimately securing the customers' trust and winning their orders.
• Leverage technical expertise, comprehensive product knowledge, and solution-oriented mindset to drive successful conversion of opportunities into orders.
• Collaborate closely with the Sr. Specification Sales Manager to identify and nurture potential opportunities.
• Support the creation of no-charge sample orders, ensuring timely delivery of high-quality samples.
• Monitor and oversee the specification registration process, ensuring seamless management of registrations.
• Engage with agents to ensure effective management of their registrations and address conflicts amicably.
• Facilitate customized product and design requests using advanced tools.
• Serve as a dedicated point of contact for pre-sales needs of agents and customers.
• Extensively train on ABL products to address feasibility inquiries.
• Engage with customers to build rapport and understand their challenges.
• Provide proactive insights and contribute to tailored solutions.
• Continuously strive for improvement by identifying and addressing evolving pre-sales needs.

Benefits

• Health care
• Dental coverage
• Vision plans
• 401K benefits
• Commissions/incentive compensation depending on the role

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Electrical Equipment, Appliance, and Component Manufacturing
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees