Technical Sales Lead

Surface Optics CorporationSan Diego, CA
2d

About The Position

Drive commercial instrument sales by supporting new and existing customers throughout the sales cycle. Act as the direct point of contact for domestic and international customers and distributors for sales of SOC's reflectometer, spectral imaging, and other analytical instrumentation product lines.

Requirements

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Demonstrated in-depth sales and marketing techniques and financial principles.
  • Ability to communicate orally and/or in written form effectively with management, internal and external customers.
  • To perform this job successfully, an individual should have knowledge of word processing software; spreadsheet software; project management software; contact management systems.
  • Bachelor's degree in engineering, science, technology, or related discipline preferred and/or a minimum of 7 years related experience sales of engineering, industrial and/or technology related products, in a business-to-business environment

Responsibilities

  • Understand Surface Optics Corporation products, services, and capabilities to guide customers to appropriate products for their application.
  • Qualify and respond to sales leads by telephone or written correspondence. This includes both end-users and resellers/distributors.
  • Provide price and lead time quotations to customers' inquiries.
  • Deliver technical presentations and product demonstrations to potential customers on-site, at customer facilities, symposiums, webinars, and trade shows.
  • Manage Surface Optics's presence at tradeshows and conferences, and attend these exhibitions representing Surface Optics Corporation.
  • Use CRM for sales pipeline management, and maintain timely and accurate sales data reporting in the company's CRM system-input data as necessary to support broader company processes (Salesforce).
  • Liaison between customers and sales engineers to make sure all customer technical questions are answered satisfactorily
  • Help maintain customer satisfaction by answering post-sales support questions when necessary.
  • Contribute to marketing strategy and product roadmap by communicating insights on the competitive landscape, gaps in product lines, and desired sales collateral.
  • Support existing distributor accounts to promote international sales
  • Attendance at 'All-hands' SOC safety, security and HR Meetings
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