Technical Sales & Lab Technician

Gulftech Group•Winter Haven, FL

12h•$24 - $28•Onsite

About The Position

The Technical Sales & Laboratory Technician supports customers and internal teams through a hybrid role that blends sales/customer service with laboratory and pilot plant responsibilities. This position handles quotes, orders, customer inquiries, and technical sales support while also performing laboratory analyses, operating pilot plant equipment, maintaining a safe and clean workspace, and assisting with technical and R&D projects.

Requirements

A.S. in Chemistry, Food/Process Science, Chemical/Mechanical Engineering, or equivalent hands-on experience.
3 years' experience working in a lab
Proficient in Microsoft and ERP systems
Strong mechanical aptitude and willingness to learn processing equipment
Meticulous with documentation; strong safety and quality mindset.

Nice To Haves

Background in citrus, juice, or food/beverage processing.
Customer‑facing experience (sales support, service, or applications)
Experience in manufacturing or preventative maintenance environments

Responsibilities

Perform routine laboratory analyses for internal projects and customer samples.
Assist with the development or adaptation of analytical procedures as needed.
Maintain lab equipment calibration, SDS/MSDS documentation, chemical hygiene, and waste management.
Keep the lab clean, organized, and compliant with safety protocols.
Operate the pilot plant facility for internal tests and customer trials.
Maintain pilot plant cleanliness and assist with equipment cleanup after runs.
Support execution and upkeep of the pilot plant preventive maintenance schedule.
Assist with machine setups to ensure mechanical requirements for sample analysis.
Collect and analyze process or product data to support troubleshooting and R&D activities.
Support various phases of research and development projects.
Perform sample collection at customer facilities when required.
Prepare accurate parts quotes and process customer orders using E1.
Manage sales activities and follow‑ups in Pipeliner.
Provide timely order acknowledgments, shipping notices, and order‑status updates.
Support customers with technical inquiries and basic troubleshooting.
Update machinery requirements and maintain accurate customer records.
Participate in weekly backorder meetings and communicate updates to customers.
Review A/R aging reports and assist with follow‑up on past‑due accounts.
Follow up on open parts quotes to drive closure and customer satisfaction.