Technical Sales Engineer

MPD INC•Lenexa, KS

13d•Hybrid

About The Position

At Kustom Signals, we’ve been proudly serving law enforcement agencies with quality technology for over 60 years. Our reputation is built on innovation, dependability, and an unwavering commitment to public safety. From our expert global sales consultants to our cutting-edge products and world-class customer support, we believe that quality matters at every touchpoint. We’re looking for a Technical Sales Engineer who is driven, communicative, and passionate about pairing technology with real-world solutions. If you enjoy solving complex problems, delivering impactful presentations, and helping customers make informed decisions, we’d love to hear from you. As a proud ESOP (Employee Stock Ownership Plan) company, we don’t just build careers—we build futures. Our team enjoys comprehensive benefits, including educational assistance, because we know great people help us build great products. As a Technical Sales Engineer, you’ll be a key player in delivering technical sales support for our portfolio of digital video solutions, speed enforcement systems, and back-office products. You’ll work alongside the sales team to design and present customized technical solutions, guide customer training, and support installations across the country. This role blends technical expertise with customer-facing strategy and offers opportunities to contribute across sales, marketing, and product development.

Requirements

A bachelor’s degree in engineering, computer science, or equivalent experience
Minimum of 3 years of experience in technical sales, applications engineering, or support of integrated technical solutions
Expertise in wired and wireless networking and IT infrastructure
Strong understanding of Windows and Linux environments
High-level presentation skills and the ability to communicate complex solutions clearly
Comfort with digital content creation, including technical documentation and video training materials
Awareness of solution-based sales techniques and adaptability to long sales cycles
Excellent organization, time management, and communication skills
High attention to detail and ability to manage multiple projects
Familiarity with CRM systems and documentation practices
Ability to lift equipment (up to 60 pounds occasionally with assistance)
Comfortable driving to customer sites and conducting on-site training

Nice To Haves

A self-starter with a customer-first mindset
Someone who thrives in both team and independent settings
A technology enthusiast who enjoys learning and adapting
A clear communicator with a passion for solving problems
Someone who can balance technical know-how with an understanding of the end-user experience

Responsibilities

Deliver compelling, solution-based sales presentations both in person and virtually
Serve as a technical expert to law enforcement professionals and IT stakeholders
Train customers on system architecture, functionality, and troubleshooting
Assist with product demonstrations, proposals, and installations
Maintain current knowledge of technology trends and law enforcement needs
Support marketing with product content including photos, videos, and training materials
Provide backup support to engineering and technical support when needed
Engage in up to 25% travel to customer sites or trade shows

Benefits

Competitive compensation and performance incentives
Company vehicle for business travel
Supportive team environment with opportunities for growth and advancement
Benefits are available on the first day of employment.
Company-sponsored life and short-term disability insurance.
Comprehensive health, dental, and vision insurance.
Health Savings Account when paired with a high deductible medical plan.
401k retirement savings plan with an employer match of up to 4%.
100% employee-owned company through an Employee Stock Ownership Plan (ESOP) after meeting eligibility requirements.
Paid time off, including Vacation, Personal or Discretionary (Sick), and ten (10) paid company holidays.
Tuition reimbursement for pre-approved courses.
Climate-controlled work environment.
Consistent weekday schedules provide exceptional work-life balance.