Technical Sales Engineer

Citadel Completions • Lake Charles, LA

74d

About The Position

The Technical Sales Engineer is the bridge between Sales and Engineering, ensuring customers' technical requirements for VVIP/VIP aircraft completions, modifications, and maintenance are fully understood, accurately communicated, and executed. This role combines deep knowledge of aircraft systems with strong customer engagement to deliver tailored solutions, guide feasibility and cost, and build client confidence from pre-sale through delivery.

Requirements

• Bachelor's in Engineering, Aviation Technology, or related field; or equivalent combination of education and experience.
• 5+ years in business/VIP aircraft completions, MRO, or modification programs with direct exposure to customers and engineering.
• Hands-on understanding of systems integration, electrical/cabin networks, avionics, and certification considerations.
• Ability to read/interpret drawings, wiring diagrams, and specifications; familiarity with change/configuration control.
• Clear, confident communicator able to brief senior clients and collaborate with multidisciplinary technical teams.

Nice To Haves

• Experience in VVIP or business jet completions and cabin connectivity integration (e.g., Starlink, OneWeb, Gogo, Viasat).
• Background in technical sales, sales engineering, program engineering, or engineering liaison roles.
• Working knowledge of FAA/EASA certification processes and STCs; experience supporting conformity and approvals.
• Proficiency with CRM and proposal tools; strong Excel/PowerPoint skills for cost/benefit and trade analyses.

Responsibilities

• Partner with Sales and Engineering to develop technically accurate proposals, bills of work, and ROM/firm pricing inputs aligned to commercial terms and margins that meet both internal and customer specifications.
• Serve as the technical liaison in discovery calls, customer presentations, and contract negotiations, translating engineering concepts into clear options and trade-offs.
• Assess feasibility, certification pathways, schedule and cost impacts for requested changes; capture assumptions, risks, and exclusions in the SOW.
• Interface and coordinate with key internal customers and external partners such as avionics, interiors, structures, stress, electrical, certification, and supply chain to develop integrated, certifiable solutions.
• Maintain in-depth knowledge of cabin connectivity and cabin systems (e.g., Starlink, OneWeb, Gogo, Viasat), including antennas, radomes, wiring, routers, and Wi-Fi distribution.
• Track OEM manuals/specs, STC options, and emerging technologies to position Citadel competitively and advise customers on potentially improved designs and solutions.
• Lead the technical handoff from Sales to Program Management and remain engaged through design reviews and work in progress to protect scope, margin, and customer intent.
• Support on-site customer visits, demonstrations, ground/flight evaluations as needed, and post-delivery technical inquiries and upgrades.

What This Job Offers

• Industry: Transportation Equipment Manufacturing
• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees