SHI International Corp.-posted about 1 month ago
$150,000 - $275,000/Yr
Full-time • Mid Level
Onsite • Austin, TX
5,001-10,000 employees

SHI and ServiceNow are together put AI to work for people. As we journey to innovate across our go-to-market (GTM), delight our customers, and fuel our unparalleled climb for ServiceNow to $20B. We are moving fast, and with this rapid scale and dynamic growth we are hiring Technical Sales Services Business Development Managers (BDM) to capitalize on our opportunity to transform the world of work for SHI customers to deploy ServiceNow. ServiceNow offers an unparalleled solution set, bringing together IT, HR, Supply Chain, Finance/ERP and Customer Service offerings within a unified and integrated platform. BDMs will cross-functionally to accelerate our GTM within this rapidly growing SHI partnership. Key focus areas will include crafting the strategy, evangelizing the ServiceNow platform, upleveling field capacity to sell to SHI customers, and shaping cross-functional ecosystem activities to build pipeline and capture market opportunities. They will work as part of a team at SHI focused on ServiceNow with deep domain expertise. In addition, they will support solution market development, demand generation, pipeline maturity and lend expertise to our most critical engagements. This position comes with the opportunity to play a pivotal role in growing the business and driving lasting impact for SHI and ServiceNow. The ideal candidate is familiar with ServiceNow, is a proven seller, expert at partnering with field teams and strategic alliance partners, a superb relationship builder, and an intellectually curious individual who can develop trust with senior leaders and stakeholders across the organization. The candidate must be able to combine GTM expertise, product/market knowledge, and sales GTM excellence to drive value creation and deliver results. In this role, you will drive cross-functional collaboration to execute strategic initiatives and contribute to our continued growth, help uplevel the SHI proficiencies of the core team and engage with key pursuits and customers. This role requires a seasoned professional with sales leadership, business development, strategy and operations expertise.

  • Build integrated and unified GTM strategies in partnership with workflow/business unit & cross-functional business partners including marketing, Strategic Accounts, geo-aligned solution sales, core field sales and others.
  • Shape an integrated and unified GTM strategy and value framework to demonstrate tangible business benefits.
  • Contribute as part of a small, geographically dispersed team of business development managers to preserve and accelerate NNACV, pipeline and drive GTM success.
  • Own the multi-quarter business performance view, continuously track & monitor key metrics to ensure success, recommend course correction & success initiatives.
  • Be a ServiceNow sales evangelist within SHI; actively represent the portfolio in large scale 1:Many customer and strategic alliance partner facing events and 1:1 executive briefings.
  • Build ServiceNow’s brand and market presence in the within SHI space.
  • Bring deep domain expertise to help win top ServiceNow deals.
  • Bridge market insights and intelligence to shape product pricing & packaging for GTM success.
  • Inform the BU (Business Unit) roadmap based on customer & market insights.
  • Partner with Marketing to tune customer and field collateral to empower the success of our field sales teams.
  • Provide guidance on target account selection and prioritization.
  • Partner closely with geo-aligned solution sales specialists and core sales teams to help them execute SHI plays and activities.
  • Facilitate best practice sharing between field teams and support a strong virtual community of interest for SHI.
  • Proactively collaborate with the SHI GTM to deliver and deploy ServiceNow solutions.
  • Define SHI and ServiceNow enablement priorities, expand field domain expertise, uplevel competitive readiness.
  • Liaise with partner alliance managers to gather knowledge and insights from strategic alliance partners that will aid in the formation of a value-based business case and multi-year SHI consumption and deployment transformation roadmap.
  • Must reside in Austin, Texas area
  • 10+ years experience in sales, business development and GTM strategy
  • Deep sales, market and product knowledge relating to ServiceNow, with proven enterprise software sales experience in a large, global matrixed sales organization.
  • Outstanding communication skills, ability to influence at all levels of the company.
  • Experience presenting to large internal and external audiences including customer & partner events.
  • Understanding of customer buying preferences, market dynamics and key drivers with ability to craft and align sales GTM strategies accordingly.
  • A consistent track record of sales excellence; meeting and exceeding team quotas
  • The ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process. - Intermediate
  • Understanding of Information Technology products and solutions to effectively evaluate, implement, and support technological initiatives within an organization. - Intermediate
  • Ability to examine, clean, transform, and model data to discover useful information, draw conclusions, and support decision-making. - Intermediate
  • Comprehension of the inner workings of a company, including its market positioning, competitive dynamics, and operational processes, to inform decision-making and drive sustainable growth. - Intermediate
  • The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently. - Intermediate
  • Health, wellness, and financial benefits to offer peace of mind to you and your family.
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