Technical Sales & Applications Specialist - Cell and Gene Therapy- Boston, MA

Sartorius • Marlborough, MA

204d

About The Position

As the Technical Sales & Applications Specialist, you will be responsible for using technical knowledge of products within their responsibility to drive and optimize commercial activities and sales results with our customers. This will be achieved through in-depth technical consultancy, design and project management of field initiatives as well as ensuring efficient knowledge transfer to customers and internal colleagues.

Requirements

• MS or PhD in life sciences or related field
• 3+ years' experience selling healthcare or biotech equipment is preferred
• 5+ years hands-on experience in GMP research lab or transfusion lab required
• Willingness to travel up to 70% domestically

Nice To Haves

• Identification with our core values: Sustainability, Openness, Enjoyment

Responsibilities

• Communicate value propositions tailoring where needed based on client needs
• Build intimate knowledge of customers, manufacturing and quality control operations: troubleshooting, offering potential improvements and support.
• Perform product demonstrations, evaluations, and validations alongside your client
• Work with internal stakeholders to address, troubleshoot and resolve customer issues with a sense of urgency and ownership, providing the level of service you would be happy to receive
• Provide training and promote best practices to biotech and cell therapy labs
• Become an extension of your client’s team to enable them to reach their experimental, development, manufacturing, or QC goals
• Provide the business development team with opportunities to grow accounts into synergized offerings
• Document your experiences through our CRM
• Participate in conferences to learn new methods, promote products and meet clients
• Work hand-in-hand with your client to validate new analytical methods with scientific justification

Benefits

• Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings
• Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules
• Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform
• Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as 'Coaching', 'Agile Working' and a 'Businesswomen’s Network'
• Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.
• Intelligent Working Environment: Working in smart buildings with the latest technology and equipment.
• Retirement Savings Plan: 401 k (with generous company match)
• Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account
• Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate
• Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Master's degree
• Number of Employees: 5,001-10,000 employees