Technical Rep, Combustion

Allied Power Group•Houston, TX

11d

About The Position

The Tech Rep will be responsible for driving critical process workflows across APG’s repair capabilities, supporting multiple product lines and engine types, as well as collaborating across functional areas to ensure alignment throughout the repair job and directly communicating with the customer. DESCRIPTION: Creates quote back-ups (estimates) for the Sales Department Converts customer purchase order requirements into Shop Routers (travelers), including providing all required datasheets for the job Issues order requisitions for services and materials (non-consumables) necessary for job completion Responsible for completion of the job on time, on budget and controlling job cost Implement improvements or changes to processes and procedures per Shop Operation Manager’s direction Assists the QA department in investigating quality issues Communicate with sales on a change of scope, any issues that arise, or any other relevant items on the jobs Assists foreman by clarifying technical requirements and scope of work, generating schedules by providing scheduled hours and information on bought outside services/parts Communicate with customers on status and review/resolve any technical issues Inspect parts and review gathered data to generate Inspection and Final reports to issue to customers Responsible for reviewing data and parts alongside salesman during customer’s visit Recommend suggestions for process improvements and work with other APG personnel on anything required to make APG better Assists in creating and implementing shop policies and procedures. Ensure work is performed is in accordance with company safety policies All other duties as assigned by your manager. This job description is a summary of the primary job scope and should not be assumed as an all-inclusive description

Requirements

Minimum 5 years Gas Turbine Repair Experience
Proficient Computer skills (Microsoft Office: Excel, Power Point, Word, Outlook)

Nice To Haves

Experience with ERP systems preferred, GSS Training will be available
2-year or 4-year Technical Degree

Responsibilities

Creates quote back-ups (estimates) for the Sales Department
Converts customer purchase order requirements into Shop Routers (travelers), including providing all required datasheets for the job
Issues order requisitions for services and materials (non-consumables) necessary for job completion
Responsible for completion of the job on time, on budget and controlling job cost
Implement improvements or changes to processes and procedures per Shop Operation Manager’s direction
Assists the QA department in investigating quality issues
Communicate with sales on a change of scope, any issues that arise, or any other relevant items on the jobs
Assists foreman by clarifying technical requirements and scope of work, generating schedules by providing scheduled hours and information on bought outside services/parts
Communicate with customers on status and review/resolve any technical issues
Inspect parts and review gathered data to generate Inspection and Final reports to issue to customers
Responsible for reviewing data and parts alongside salesman during customer’s visit
Recommend suggestions for process improvements and work with other APG personnel on anything required to make APG better
Assists in creating and implementing shop policies and procedures.
Ensure work is performed is in accordance with company safety policies
All other duties as assigned by your manager.