Technical Release Manager with Contact Center - Malvern, PA (Hybrid) - CH
Empower Professionals•Malvern, PA
448d
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About The Position
The Technical Release Manager will lead the delivery of innovative Contact Center solutions, specifically focusing on Agent Assist technologies built on the AWS stack. This role involves overseeing project management, technical leadership, solution development, stakeholder management, quality assurance, and continuous improvement to enhance agent productivity and customer experiences.
