TECHNICAL RECORDS SPECIALIST (Employment & Training) Caldwell

Community Council Of Idaho•Caldwell, ID

About The Position

Reports to: Grants Specialist Status: Non-Exempt / Hourly Essential Duties and Responsibilities (This is not an exhaustive list of all duties/responsibilities. Other duties may be assigned) Review client intake applications to determine eligibility Establish new client files Provide receptionist support: Word processing Data processing and input Copying Filing take and forward phone and electronic inquiries Greet walk-in visitors Provide information Refer inquiries to proper recipients Prepare, receive, and route incoming/outgoing correspondence, mail, and letters Process bills, payment requests, and related financial docs Order supplies and materials Translate for non-English speaking clients Translate records, reports, letters, and related documents Knowledge of English grammar, spelling, punctuation, and composition Knowledge of basic bookkeeping practices and procedures Manage multiple priorities, meet tight deadlines, and pay close attention to detail, and remain calm under pressure Maintain standards of confidentiality of CC Idaho clients and records Perform all work duties and activities in accordance with CC Idaho policies, procedures, and safety practices

Requirements

High School Diploma or GED
Ability to read, speak, and write in both English/Spanish in a business setting
Ability to operate standard office equipment and be proficient in Microsoft Office applications
Current driver's license and proof of auto insurance
Must pass a background check
Knowledge of English grammar, spelling, punctuation, and composition
Knowledge of basic bookkeeping practices and procedures

Nice To Haves

Three to six months’ clerical experience
Negotiation and mediation skills

Responsibilities

Review client intake applications to determine eligibility
Establish new client files
Provide receptionist support
Word processing
Data processing and input
Copying
Filing take and forward phone and electronic inquiries
Greet walk-in visitors
Provide information
Refer inquiries to proper recipients
Prepare, receive, and route incoming/outgoing correspondence, mail, and letters
Process bills, payment requests, and related financial docs
Order supplies and materials
Translate for non-English speaking clients
Translate records, reports, letters, and related documents
Manage multiple priorities, meet tight deadlines, and pay close attention to detail, and remain calm under pressure
Maintain standards of confidentiality of CC Idaho clients and records
Perform all work duties and activities in accordance with CC Idaho policies, procedures, and safety practices

Benefits

Medical benefits
Dental benefits
Vision benefits
Basic Life Insurance with Accidental death & dismemberment
Supplemental Voluntary Life
Long- and Short-Term Disability
Flexible Spending Accounts (Medical & Dependent Care)
401(k) retirement plan (Must be 21 years of age to participate)
Voluntary Benefit Options
Accident Insurance
Critical Illness
Legal Ease
Norton Life Lock
Verizon Discount Plan
Generous Paid Time Off Policy (PTO)
First year of service – 20 days
After five years of service – 25 days
After ten years of service – 30 days
After twenty years of service – 35 days
After thirty years of service – 40 days
Twelve Paid Holidays
Employee Assistance Program (EAP)
10 free sessions per each topic/situation
Assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being
Educational leave
Up to 5 hours per week to utilize towards education, upon approval and eligibility