Technical Quality Service Technician - BESS

Sungrow USA Corporation • Houston, TX

116d • $36 - $40

About The Position

This is a very dynamic and fast-track position reporting to the Rework Manager. The position will be the key member of the Technical Quality Team. This position will also be the main technical person to implement engineering change, software and hardware upgrade to the machines.

Requirements

• Bachelor’s degree in Electrical, Mechanical, or related Engineering discipline.
• OSHA, NSPA70A, Electrical Safety
• 1–3 years of experience in technical support, field service, or quality roles in the renewable energy or electrical equipment sector.
• Working knowledge of PV and BESS systems is highly desirable.
• Strong analytical and troubleshooting skills with a hands-on, problem-solving mindset.
• Excellent communication and customer-facing skills.
• Ability to work independently and manage multiple tasks under tight timelines.
• Valid driver’s license required.
• Must be authorized to work in the U.S.
• Ability to work in nighttime per customer request.

Nice To Haves

• Certifications such as OSHA, NFPA 70E preferred.

Responsibilities

• Perform and implement field upgrades (software/hardware) for PV and BESS systems per ECN requirements.
• Conduct hands-on electrical/electronic troubleshooting and repair of inverters and system components in the field.
• Support service vendors during rework activities and lead on-site technical tasks as needed.
• Provide technical feedback to engineering teams to support design and quality improvements.
• Update and maintain SOPs related to engineering changes and field upgrades.
• Deliver training to service vendors to ensure consistent rework quality and procedures.
• Collaborate with CoE teams (US & China) during complex troubleshooting.
• Conduct site audits and inspections to monitor vendor workmanship and safety compliance.
• Prepare and submit detailed field reports for internal and customer review.
• Participate in technical proposal development by providing input on technical scope and effort estimates.

Benefits

• Contract-to-Hire position
• Competitive hourly rate between $36.00- $40.00 based on location and experience.

What This Job Offers

• Education Level: Bachelor's degree