Technical QA Manager

Second Dinner • Irvine, CA

52d • $115,000 - $150,000 • Remote

About The Position

We're building a game with a small, nimble team, and we need someone to own our quality strategy from the ground up. You'll be the architect of how we test and how we leverage cutting-edge AI tools alongside external partners to build a genre-defining game. We want someone who will ensure our releases are high quality by making it easy for everyone to get their work tested appropriately. You'll work with the rest of the team to establish processes and policies for test planning, and help team members understand how to own quality within their own workstreams. You'll also work with our automation infrastructure, figure out where to leverage our AI systems, and where to lean on human expertise. This role is perfect for someone who's been in the trenches, knows the gotchas, and can build next-generation strategy while still being hands-on when it counts.

Requirements

• You've got serious test planning chops: You can write comprehensive, effective test plans and teach others to do the same. You know how to think through edge cases and failure modes
• You’ve managed external QA partners: You've owned relationships with external QA partners and know how to get the most out of both internal and outsourced testing
• You're pro-AI and have used LLMs in your work: You've used AI tools (like ChatGPT, Claude, or similar) to automate tasks or level up your productivity. Bonus points if you've built pipelines or tools that use LLMs
• You've done the work yourself: You have hands-on test execution experience and know how to find repro steps, run effective tests, and catch tricky bugs
• You think strategically about quality: You understand iteration speed, ROI of testing, and how to ship safely without getting bogged down in perfection paralysis

Nice To Haves

• Software engineering skills (can write code, attach a debugger when debugging issues)
• Background as a release manager or strong opinions on shipping cadence and process
• Experience working with LLMs in a pipeline

Responsibilities

• Lead the charge for Product Quality: Ensure each workstream actually accomplishes testing goals by defining how we approach testing across the entire product, balancing internal capabilities and external QA vendors
• Own vendor relationship: Manage all contract QA partnerships, ensuring they're effective, well-coordinated, and integrated into our overall quality process
• Establish test planning standards: Write exemplary test plans, and coach the team on how to write their own. Help everyone understand what good testing looks like and how to approach quality within their workstreams
• Champion AI-driven testing: Work with developers across the team and our AI research group to further usage of automated testing. Iterate, help write prompts or processes for LLM-assisted QA, and push the boundaries of what's possible with new tools
• Empower the team: Help developers own quality for their features by providing guidance on testing best practices, and monitor the team’s success and challenges to iterate towards a shared vision of testing

Benefits

• Medical, Dental, and Vision insurance plans with Second Dinner paying 100% of premiums for employees and 75% for dependents for many plans
• 401(k) contribution with no waiting period
• 16 weeks paid parental leave with no waiting period
• Home office improvement bonus
• Paid Vacation & Sick time
• Up to 10 BetterHelp sessions covered each benefits plan year
• Company Winter Holiday shutdown (Dec 25-Jan 1)
• Company Summer Holiday shutdown (week of July 4)
• Company Events - In-person Summer all-hands gathering, in-person holiday party, and virtual events throughout the year

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees