Technical Project Manager

Needham Public Schools•Needham, MA

1d•$122,918 - $140,542

About The Position

The Town of Needham is seeking an experienced Technical Project Manager to join our dynamic Information Technology (IT) team. The Technical Project Manager will lead the end-to-end implementation of the Town-wide Enterprise Resource Planning (ERP) system, and other assigned projects. This role requires a balance of project management expertise, technical knowledge, and stakeholder collaboration to ensure successful implementation and adoption of new systems and solutions. The Town of Needham’s Information Technology Department supports all Town departments, including the school and public safety departments. The Technical Project Manager will be working in collaboration with staff from all Town departments on the assigned projects.

Requirements

Technical Skills: Demonstrated experience with project management methodologies (Agile, Waterfall, Hybrid).
Proficiency in project management tools (e.g., Monday.com , Microsoft Project, Jira, Asana, Smartsheet).
Strong understanding of IT infrastructure, software development lifecycles, and system integrations.
Experience with data migration, data governance, and integrity best practices.
Familiarity with ERP, SIS, and LMS systems.
Proven ability to manage project budgets and schedules.
Leadership & Interpersonal Skills: Strong leadership and team management abilities.
Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences.
Skilled in negotiation, conflict resolution, and stakeholder engagement.
Highly organized with strong attention to detail.
Ability to adapt to shifting priorities and dynamic project requirements.
Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
Minimum of 5–7 years of progressive experience in technical project management.
Proven track record delivering enterprise-level IT projects (ERP, SIS, LMS preferred).
Experience managing cross-functional teams and external vendors.

Nice To Haves

Master’s Degree preferred.
Preferred certifications (desired but not required): Project Management Professional (PMP) certification; Agile certifications (e.g., Certified ScrumMaster - CSM, SAFe Agilist); ITIL Foundation certification.
Experience in education, municipal, or public sector environments is highly desirable.

Responsibilities

Lead and manage complex technical projects, including but not limited to: Implementation of the new Townwide ERP system and related modules.
The ERP system will include data conversion and modules for accounts payable, applicant tracking, budgeting, budget book publisher, content/document management, employee access, fixed assets, general ledger, human resources, general billing, motor vehicle excise, cash receipts, payroll, payroll time and attendance, purchasing, position control, report writer, real estate and property tax, cash book and bank reconciliation, and utility billing.
A phased implementation is planned over 36 months, between December 2025 - December 2028.
Implementation of school payroll time and attendance and human resources onboarding modules to the existing ERP system.
A twelve month implementation is planned, between December 2025 - December 2026.
Continued implementation of a school learning management system (LMS) software, including integrations, testing, change management and training.
A 30-month timeline is planned between December 2025 - June 2028.
Requirements gathering, design, testing, training and implementation.
Develop and manage the project plan, schedule, budget, and scope.
Oversee daily project operations to ensure progress against milestones.
Manage project team members, assigning tasks, tracking deliverables and resolving issues.
Facilitate effective communication and collaboration among project team members, stakeholders, and vendors, to ensure needs are understood and incorporated.
Serve as the primary point of contact between the project team, business stakeholders, IT leadership and external vendors.
Partner with constituent departments to drive process re-design and adoption.
Conduct regular project status meetings, provide updates to leadership, and prepare detailed progress reports.
Develop and execute a change management plan, including communication, training and stakeholder engagement.
Identify risks, issues, and dependencies, and develop mitigation strategies as needed.
Manage project budgets, track expenditures, and ensure financial targets are met.
Monitor quality of deliverables, to ensure compliance with business and technical requirements.
Ensure enterprise solution aligns with governance, security and compliance standards.
Document project processes, decisions, and outcomes for future reference and continuous improvement.