About The Position

Ontic is seeking a Technical Project Manager to lead technically complex client deployments and platform implementations, including secure cloud environments. This role requires a unique blend of technical expertise, project management discipline, and cross-functional leadership across teams like Engineering, Product, DevOps, and InfoSec. This role is ideal for someone who thrives at the intersection of technology and client success, with a proven track record in enterprise SaaS implementation, technical program delivery, and stakeholder communication. As a Technical Project Manager, you will be a critical leader in the implementation of Ontic’s platform for high-value clients, ensuring projects are executed with precision and high standards of security and performance. You’ll also play a key role in managing technical dependencies, change control, and platform readiness in collaboration with internal R&D teams.

Requirements

  • 3+ years experience as a TPM, Engineering Project Manager, or Technical Program Lead in a SaaS or cloud environment
  • Proven background in enterprise SaaS implementation, including cross-functional coordination, stakeholder management, and technical delivery
  • Proficiency with project management tools (e.g., Jira, Asana), technical collaboration platforms, and agile delivery frameworks
  • Project Management certification (e.g., PMP, PMI-ACP, PRINCE2, or equivalent)
  • Understanding of DevOps, software architecture, cloud infrastructure, and security practices
  • Excellent communication and presentation skills, with an ability to adapt between executive-level and technical detail

Responsibilities

  • Lead project delivery for complex client implementations, coordinating onboarding activities, deliverables, and timelines across internal and client-facing teams
  • Serve as the primary point of contact for client stakeholders throughout the implementation lifecycle, ensuring a seamless, strategic, and technically informed onboarding experience
  • Manage project scope, schedules, risks, and dependencies in collaboration with cross-functional leads, ensuring alignment with client expectations and internal goals
  • Develop, document, and maintain detailed project plans, including clearly defined scope, goals, timelines, roles, and dependencies
  • Ensure all scope changes are documented and communicated through appropriate change control processes
  • Own and drive the creation of supporting project documentation, including implementation plans, stakeholder matrices, RAID logs (Risks, Assumptions, Issues, Dependencies), and status reports
  • Proactively identify risks, bottlenecks, and misalignments—developing mitigation strategies to maintain project velocity and delivery quality
  • Facilitate internal and external meetings with a clear agenda, defined outcomes, and documented follow-ups
  • Drive accountability across workstreams to keep project phases on track and escalate risks proactively
  • Maintain consistent, transparent communication with clients and internal stakeholders, providing status updates, tracking deliverables, and managing expectations
  • Partner with the Technical Program Manager to ensure technical requirements across Product, Engineering, DevOps, and InfoSec are surfaced, scoped, and tracked effectively
  • Work closely with Implementation, Success, and Account Management teams to synchronize planning and execution across operational and client-facing workstream
  • Facilitate internal alignment and remove delivery roadblocks through proactive communication, meeting coordination, and issue resolution

Benefits

  • Competitive Salary
  • Medical, Vision & Dental Benefits
  • 401k
  • Stock Options
  • HSA Contribution
  • Learning Stipend
  • Flexible PTO Policy
  • Quarterly company ME (mental escape) days
  • Generous Parental Leave policy
  • Home Office Stipend
  • Mobile Phone Reimbursement
  • Home Internet Reimbursement for Remote Employees
  • Anniversary & Milestone Celebrations
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