Sdi Presence - Chicago, IL

posted about 1 month ago

Full-time - Senior
Chicago, IL
Administrative and Support Services

About the position

The Technical Project Manager at SDI Presence LLC is responsible for overseeing a large-scale Enterprise Asset Management (EAM) system engagement, which includes business process redesign, change management, and system implementation. This role involves managing a team of technical resources, ensuring effective project delivery, and maintaining strong relationships with stakeholders. The position requires a hands-on leader with extensive experience in enterprise-scale systems and a proven ability to drive projects to successful completion.

Responsibilities

  • Develop and maintain the project plan, defining scope, deliverables, timelines, resources, and budgets.
  • Coordinate and manage all phases of the project lifecycle, from initiation and planning to execution, monitoring, and closure.
  • Collaborate with stakeholders to identify project requirements and expectations.
  • Conduct risk assessments and develop mitigation strategies to address potential project challenges.
  • Regularly report on project status, budget, timeline, and risks to senior management and stakeholders.
  • Ensure adherence to municipal or organizational standards and regulatory requirements.
  • Lead/assist the design and configuration of the Cityworks/ESRI ArcGIS EAM system.
  • Oversee the integration of Cityworks / ESRI ArcGIS to ensure accurate spatial data representation of assets.
  • Plan and manage data migration activities, including the conversion and integration of existing asset data into the new system.
  • Coordinate the setup of user roles, permissions, and workflows within Cityworks/ESRI.
  • Design and document data standards, system architecture, and integration points.
  • Ensure that GIS and asset data in the EAM system are accurate, up-to-date, and compliant with quality standards.
  • Establish data governance policies and maintain data integrity by implementing validation rules and error-checking procedures.
  • Develop maintenance and support plans to ensure the reliability and stability of the Cityworks system.
  • Serve as the primary point of contact for technical troubleshooting, support, and escalation for Cityworks and ESRI ArcGIS issues.
  • Monitor system performance, implementing updates, patches, and improvements as necessary.
  • Gather feedback from users to identify system enhancements and optimize functionality.
  • Serve as a liaison between technical teams, project stakeholders, and end users to communicate project goals, updates, and changes.
  • Contribute to a change management strategy to promote user adoption, including training, support, and continuous feedback.
  • Evaluate new features and updates from Cityworks and ESRI ArcGIS to identify opportunities for system enhancements.

Requirements

  • 10+ years of progressive and relevant experience in IT and GIS infrastructure, software development, and operations.
  • 5+ years of experience with Enterprise Asset Management and Maintenance programs and applications.
  • Aviation/Airport experience/background highly desirable.
  • Bachelor's degree in computer science, information systems, finance, accounting, or related discipline desired.
  • Consulting and client management skills working with clients from the shop floor to the C-suite.
  • Breadth and depth of experience across physical, virtual, and cloud enterprise scale systems such as EAM, GIS, CRM, and ERP.
  • Experience cultivating and leading high-performance teams, creating an innovation culture, and mentoring to develop team members.
  • Strong analytical and problem-solving skillset with attention to detail and excellent organizational skills.

Nice-to-haves

  • Experience with project planning and project management for large scale projects in an enterprise IT environment.
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