Technical Project Manager

JLL • Chicago, IL

415d • $150,000 - $180,000

About The Position

The Technical Project Manager will oversee Unified Collaboration and Communications projects across various Office 365 services and other non-Microsoft platforms. This role involves developing project plans, managing resources, ensuring timely delivery within budget, and engaging with stakeholders to gather requirements. The position requires a deep understanding of JLL's business lines and the ability to facilitate communication between technical teams and business stakeholders while ensuring compliance with security policies.

Requirements

• Bachelor's degree in computer science, Information Technology, or related field.
• At least 10 years of experience in Microsoft technologies including Office 365.
• At least 5 years of experience in project management or team leadership.
• Strong knowledge and skills in O365 and collaboration technologies.
• Strong knowledge and skills in O365 security, compliance, and governance.
• Strong communication and collaboration skills, both verbal and written.
• Strong analytical and critical thinking skills.

Nice To Haves

• PMP certification preferred.

Responsibilities

• Manage Unified Collaboration and Communications projects across key Office 365 services and non-Microsoft services.
• Develop detailed project plans with specific timelines, milestones, and resource allocation.
• Ensure timely delivery of projects within defined scope and budget constraints.
• Engage with stakeholders to gather technical requirements and expectations.
• Provide regular updates on project status, risks, and issues.
• Facilitate communication between technical teams and business stakeholders.
• Assist with creating processes and procedures for platform governance.
• Lead, manage, and implement feature roll-out via approved change management process.
• Assist the Compliance Lead in managing security and compliance initiatives related to Office 365 services.
• Collaborate with Platform owner and technical stakeholders to strategize the roadmap.
• Provide technical leadership and guidance to project teams.
• Troubleshoot and resolve technical issues as they arise.
• Identify opportunities for process improvement and implement best practices.
• Monitor and report on project risks and issues and escalate as necessary.
• Lead and mentor project teams, fostering a collaborative work environment.
• Monitor project performance using appropriate tools and techniques.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Real Estate
• Education Level: Bachelor's degree