Technical Project Manager I

Care Access

4h•$85,000 - $115,000•Remote

About The Position

Our organization seeks a highly driven, organized, and analytical Technical Project Manager I (TPM I) to help our teams fulfill their goals by supporting and coordinating projects in the identification, planning, design, build, roll out and support of technology and/or process solutions. This role will follow and apply the methods and standards set by the TPM group in order to maintain excellent levels of effort oversight. The solutions managed by this role will benefit specific functional teams within the Delivery organization or outside (e.g., Marketing, IT, Recruiting, Quality, etc.). This Techno-functional role would include administration, planning, and monitoring of projects and solutions used in-house at Care. The position will require analytical skills, ability to support efforts with data-driven approaches (e.g., six sigma, analytics, KPI), and experience with Cloud technologies. Our ideal candidate would be someone who can gain a deep understanding of the processes requiring systems and solution support. From there, the successful practitioner will be able to develop a plan to build systems, involve key stakeholders, orchestrate systems build effort, and escalate any issues to ensure the success of effort.

Requirements

Requires analytical expertise or domain on enterprise applications or platform such as Salesforce, Microsoft Azure. Strong knowledge of enterprise solutions, software development, product lifecycle and project management.
Ability to work independently with minimal supervision and collaboratively, high level of self-motivation and energy with the ability to problem-solve in chaotic environments.
Verbal and written communication skills as evidenced by positive interactions with coworkers and management.
Work cross-functionally and collaboratively with other team members to accomplish mutual goals. Bring a positive and supportive attitude to achieving these goals.
Ability to balance tasks with competing priorities and bring critical thinking into discussions, curiosity, and passion to learn, innovate, able to take thoughtful risks, and get things done.
Work with many different departments and identify problems that staff and others face in the operations/industry.
Maintain a positive attitude under pressure.
3+ Years of experience managing, coordinating, and supporting project efforts led with PMI or Agile methods.
Strong knowledge of enterprise solutions, software development, product lifecycle and project management.

Nice To Haves

Experience using Microsoft Azure, NetSuite, Salesforce, Google Cloud, Amazon Web Services, PMI, Agile/Scrum, Six Sigma experience preferred.

Responsibilities

Learn the organizational systems’ landscape and end-to-end business processes of the way clinical trials are conducted at Care Access.
Lead efforts for all parties involved when formulating, producing or rolling out tech and process solutions, and be able to play role of owner or administrator of solution.
Apply best project management practices to capture requirements effectively, document decisions and discussions among stakeholders, enable communication to facilitate change management and key decision-making, and monitor performance of effort to meet time, cost, and scope expectations.
Take the active role as techno-functional resource and support efforts around stack of products and operational (process) systems.
Identifying and implementing continuous improvements (e.g., automation) to Delivery team software systems and processes.