Technical Project Manager, Enterprise

Kojo

13d • Remote

About The Position

As the Technical Project Manager, Enterprise, you will lead the delivery of Kojo’s most strategically important programs with one of our largest Enterprise contractors. This is a highly cross-functional, executive-facing role that blends technical project management, customer onboarding, solution design, and process orchestration. You will be responsible for aligning stakeholders, driving project timelines, enabling customer adoption, supporting integration workflows, and ensuring that Kojo becomes a deeply embedded and mission-critical part of the customer’s operations. This role is ideal for someone who thrives at the intersection of technology, customer success, and program leadership.

Requirements

• 5+ years in Enterprise-level project management, technical onboarding, solutions consulting, or implementation roles within a SaaS or technology-driven organization.
• A demonstrated record of leading large-scale, multi-month implementation or transformation programs involving cross-functional teams and complex workflows.
• Familiarity with construction accounting systems (preferably experience with NetSuite), and the ability to partner closely with technical teams to support integration work.
• Extensive experience coordinating across technical and non-technical stakeholders, driving alignment, and facilitating decisive progress.
• Strong communication skills with the ability to influence, present, and facilitate at the executive level.

Nice To Haves

• Bonus: exposure to APIs, integration workflows, or iPaaS tools (Boomi, MuleSoft, Celigo, Workato).

Responsibilities

• Own and drive the end-to-end Enterprise implementation program for one of Kojo’s largest and most complex customers, ensuring timely delivery, high adoption, and measurable business impact.
• Serve as the customer’s primary program lead and day-to-day point of contact, ensuring exceptional clarity, communication, and coordination across all workstreams.
• Translate complex operational requirements into actionable project plans, defining scope, deliverables, milestones, dependencies, and risk mitigation strategies.
• Coordinate closely with Kojo’s Solutions Architect, Product, Engineering, and Customer Success teams to orchestrate integration configuration, testing cycles, and workflow design.
• Lead customer trainings and enablement sessions across diverse user groups, ensuring successful adoption across field, office, and purchasing teams.
• Develop strong, trusted relationships with both operational and executive stakeholders, communicating progress, surfacing risks, and influencing alignment on decisions and priorities.
• Ensure that program health is consistently measured and monitored, providing clear reporting on project milestones, product usage, business value, and adoption outcomes.
• Identify obstacles proactively and drive resolution, escalating internally where needed and keeping all teams accountable to commitments.
• Serve as the customer’s advocate internally, distilling themes and opportunities into insights that shape Kojo’s product roadmap and service offerings.
• Contribute to scalable implementation playbooks, documentation, and best practices that help Kojo successfully serve future Enterprise customers.

Benefits

• This position is also eligible for a new hire equity grant and all US-based full time employees are eligible for our full suite of perks and benefits.
• For more information about our perks and benefits, check out https://www.usekojo.com/careers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees