Comcast-posted 9 months ago
Full-time • Mid Level
Philadelphia, PA
Broadcasting and Content Providers

The TPM3 role is responsible for leading and managing complex, cross-domain (agile) programs and projects within the Customer & Employee User Interface (CEUI) portfolio in the Customer Experience Information Technology Organization. The role requires one to liaison between company personnel and vendors, you will ensure compliance with program standards and coordinate multiple high-priority tasks. Collaboration is key, as you will work closely with engineering, product management, and other stakeholders/leadership to ensure the successful delivery of high-impact initiatives with quality and value. This position involves utilizing agile methodologies throughout the entire SDLC lifecycle, including inception, design, development, integration and testing, trial, and deployment, to meet quarterly commitments.

  • Develop and maintain the program/project roadmap and track milestones
  • Ensure software development follows Agile or hybrid methodologies, delivering in iterative cycles
  • Facilitate sprint reviews and retrospectives
  • Accountable and Responsible for project execution and delivery based on defined Project Delivery Management framework
  • Ensure quality of deliverables
  • Serve as an escalation for impediment removal for the Scrum Masters and agile teams
  • Collaborate across other technology portfolios, excellent communication and relationship management skills to influence and resolve issues
  • Oversee final product delivery and ensure alignment with business needs and user expectations
  • Maintain a regular cadence for reporting
  • Lead executive readouts about program status, risks, changes, escalations
  • Provide actionable insights to leadership, stakeholders on project/program progress, risks, and opportunities
  • Implement automation and best practices to reduce delivery timelines and overhead costs
  • Act as the bridge and collaborate with and between business stakeholders, product owners, and technical teams
  • Identify, assess, and manage critical path and risk areas, develop and implement mitigation plans
  • Proactively resolve conflicts and remove roadblocks/Impediments
  • Drive continuous improvement in agile portfolio management processes and methodologies
  • Serve as a SME for Agile methodologies, defining consistent delivery metrics, dashboards and/or information to enable effective decision-making
  • Mentor the organization in PMO practices
  • Foster a culture of collaboration, accountability, and continuous learning
  • Bachelor's Degree
  • 5-7 years of relative work experience
  • Program Management Professional (PgMP) certification from Project Management Institute (PMI) preferred
  • Project Management Professional Certification (PMP) from Project Management Institute (PMI) preferred
  • Strong facilitation, mentoring, and coaching skills
  • Knowledge of Jira, Confluence, PowerBI, Tableau, Smartsheet
  • Proficient in Microsoft Office tools including Excel, PowerPoint
  • Strong verbal and written communication skills
  • Comprehensive health insurance options
  • 401k plan with company matching
  • Paid time off and holidays
  • Tuition reimbursement
  • Employee discounts
  • Flexible work arrangements
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