Technical Project Lead

Bamboo Health

65d

About The Position

Bamboo Health is the leader in Real-Time Care Intelligence™ solutions aimed at improving lives for everyone experiencing physical and behavioral health challenges. We are driven by our mission to empower clients to deliver seamless, high-quality and cost-effective care during pivotal moments to improve health outcomes. From coast to coast, Bamboo Health partners with all major retail pharmacy chains, 52 states and territories, 100% of the top 10 best hospitals and more than half of the country’s largest health plans to improve more than 1 billion patient encounters annually. Join us in improving lives during pivotal care moments! We’re seeking a full-time Technical Project Lead to help drive innovation in healthcare technology and improve patient outcomes. In this role, you’ll oversee the integration of data from EHRs, hospitals, and HIEs into our nationwide health network. You’ll collaborate with internal teams — including Implementation Services, Engineering, Product, and Enterprise Support — as well as external partners such as hospitals, pharmacies, and clinical leaders. This highly visible, cross-functional role requires strong project management, communication, and stakeholder engagement skills to manage multiple priorities and deliver seamless integrations that enhance interoperability and advance data-sharing across the healthcare ecosystem.

Requirements

• Bachelor’s degree or equivalent experience (2+ years) preferred.
• Genuine passion for learning and supporting healthcare technology initiatives.
• Proven track record of successfully leading technical or integration projects.
• Skilled in writing and executing SQL queries.
• Experience implementing API integrations within the healthcare domain.
• Knowledge of HL7 ADT messaging standards.
• Understanding of VPNs, network connectivity, and troubleshooting through queries and log analysis.
• Proficient in Microsoft Office Suite.
• Familiarity with project management tools (e.g., JIRA, Cloud Coach).
• Comfortable using or learning AI-supported tools to enhance productivity.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to work collaboratively in a team environment and manage multiple priorities.
• Forward-thinking, curious, and adaptable, with a willingness to experiment with emerging technologies.
• Strong analytical and problem-solving abilities, demonstrating sound judgment and creativity in designing solutions.
• Proven ability to thrive in fast-paced, high-growth, and rapidly evolving environments.
• Effective in a remote-first setting, maintaining high-quality virtual interactions and focus.
• Ability to travel periodically for work.

Responsibilities

• Support the Technical Services team in coordinating and executing healthcare integration projects.
• Assist with software configuration tasks and maintain accurate project documentation across various tools.
• Execute standard operating procedures efficiently and consistently.
• Communicate technical requirements to clients clearly, both through documentation and real-time discussions.
• Monitor automated credentialing processes and resolve any issues or failures.
• Perform scheduled and ad-hoc software configuration changes.
• Collaborate with internal teams and clients to gather requirements and track project progress.
• Monitor project timelines, deliverables, and follow-ups to ensure smooth execution.
• Lead meetings with customers and internal stakeholders to establish or update VPN connectivity.
• Write and execute queries to generate reports for internal stakeholders.
• Participate in internal meetings and document action items, decisions, and next steps.
• Provide technical support to customers, escalating complex issues as needed.
• Identify opportunities to enhance workflows through AI or automation tools.
• Stay curious about emerging AI tools and explore how they can streamline or enhance work within your role.

Benefits

• Competitive compensation, including health, dental, vision and other benefits.
• Autonomy to build something with an enthusiastically supportive team.
• Opportunity to learn from working at the highest levels and on the most strategic priorities of the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees