Technical Project Lead
About The Position
Artera is seeking a Technical Project Lead (TPL) to play a pivotal role in ensuring the seamless integration of our innovative healthcare communication solutions with client systems. This role combines technical expertise with customer-facing responsibilities, acting as the cornerstone for successful implementations. TPLs work closely with both internal teams and external stakeholders to design, build, test, and deploy solutions that meet client needs and exceed expectations. As a TPL, you'll lead technical implementations, providing best practice recommendations and troubleshooting issues during testing and deployment. Youâll collaborate with Integration Engineers to ensure solutions meet customer needs while advocating for process improvements based on real-world insights.
Requirements
- Bachelorâs degree with 2+ years in a customer-facing technical role.
- 1+ years of experience with HL7v2, FHIR, and other common standards of healthcare system data exchange solutions.
- Hands-on experience with systems like Mirth or Rhapsody.
- Familiarity with APIs (preferred but not required).
- Exceptional troubleshooting and analytical skills.
Responsibilities
- Lead customer-facing work, managing internal and external calls to ensure alignment and clear communication.
- Troubleshoot technical issues and provide effective resolutions during the implementation process.
- Manage end-to-end technical implementations, ensuring seamless integration and deployment.
- Consult with clients throughout the implementation process, translating technical concepts into actionable solutions.
Benefits
- Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term & long-term disability, company equity, voluntary benefits, 401(k) and more!
- Manager development cohorts, employee development funds
- Company holidays, Winter & Summer break, and flexible time off
- We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
251-500 employees
