You are responsible for a highly visible and customer-facing position within the Customer Success team. Your role involves working with various teams, including but not limited to Sr.TPM (Technical Program Manager), (Solutions Architects (SA), Customer Success Architects (CSA), Product Managers (PM), Engineering Managers (EM) and engineering team members apart from the customer teams. As a Technical Program Manager, your main responsibility is to assist our Sr. TPM in overseeing and managing customer programs, especially customer migrations to the Chronosphere platform. Your primary role is to ensure the successful delivery of client projects, while also managing the overall program and providing strategic and tactical guidance to the professional services team and the customer. You will also help inform internal alignment of the product management and engineering teams by providing feedback, learning and sharing the inputs about customer migration challenges, data patterns, processes and relevant details.