Technical Program Manager

Henry Schein-posted 3 months ago

$98,521 - $135,467/Yr

Full-time • Mid Level

Melville, NY

5,001-10,000 employees

Merchant Wholesalers, Durable Goods

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This position is responsible for playing a pivotal role in the successful rollout of new e-commerce platform built on SAP Commerce Cloud. In this role requires leveraging technical expertise and project management skills to lead and coordinate all aspects of the rollout process, ensuring a smooth transition to the new platform and a seamless user experience for our customers.

Develop a comprehensive project plan, including detailed task breakdowns, dependencies, milestones, and a clear communication strategy.
Work with technical teams (developers, QA) to break down technical requirements into actionable tasks and ensure alignment with the overall project plan.
Proactively identify and manage project risks, developing contingency plans to mitigate potential issues and ensure smooth project execution.
Track project progress, monitor resource utilization, and identify areas needing adjustments to keep the project on track and within budget.
Possess a strong understanding of e-commerce platforms and the unique functionalities of SAP Commerce Cloud.
Able to translate business needs into technical requirements and effectively communicate them to the development team.
Stay up to date on the latest features and functionalities of SAP Commerce Cloud to ensure the new platform leverages its full potential.
Facilitate clear and consistent communication between all stakeholders throughout the project lifecycle, including business teams, developers, QA testers, and potentially external vendors involved in the rollout.
Manage stakeholder expectations, provide regular project updates and status reports, and address any concerns promptly.
Work with the QA team to define and implement a comprehensive testing strategy for the new SAP Commerce Cloud platform.
Ensure all functionalities of the platform are thoroughly tested and meet defined quality standards before launch.
Oversee the successful deployment of the SAP Commerce Cloud platform to production, ensuring a smooth transition from the existing platform.
Monitor the performance of the new platform after launch, identifying and resolving any post-deployment issues.

Minimum of 5+ years of experience in technical program management or a related field.
Proven track record of successfully leading and managing complex IT projects from initiation to completion.
Strong understanding of project management methodologies (e.g., Agile, Waterfall).
Excellent communication, collaboration, and interpersonal skills.
Ability to manage stakeholder expectations and navigate challenging situations.
Strong analytical and problem-solving skills.
Working knowledge of SAP Commerce Cloud or similar enterprise e-commerce platforms (highly desirable).

Typically a Bachelor's Degree or global equivalent in related discipline.
Master's degree or global equivalent a plus.
May hold one or more industry certifications; professional certification may be required to advance.

Medical, Dental and Vision Coverage
401K Plan with Company Match
PTO [or sick leave if applicable]
Paid Parental Leave
Income Protection
Work Life Assistance Program
Flexible Spending Accounts
Educational Benefits
Worldwide Scholarship Program
Volunteer Opportunities

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