EssilorLuxottica-posted 2 months ago
Full-time • Senior
Dallas, TX
Food Services and Drinking Places

The Senior Technical Program Manager -WS EssilorLuxottica North America is responsible for the project goals for programs within the Helix division. The position will report to the Senior Director IT of Helix Program Delivery. The Technical Program Manager (TPM) leads enterprise-level integration initiatives that support the introduction of new products within the Helix Division. This role serves as the primary liaison for coordination across new product development teams, while collaborating closely with the TPM responsible for Retail-specific project dependencies. The TPM manages both Waterfall and Agile development efforts, overseeing all aspects of project execution including planning, stakeholder engagement, risk mitigation, capital and status reporting, timeline management, and follow-up on key deliverables in alignment with IT PMO standards.

  • Manage a large-scale program focused on implementation of the new Helix Product suite
  • Own delivery for programs that span multiple organizations, systems, and business units
  • Coordinate intercompany Retail efforts, ensuring smooth handoffs and communication
  • Align engineering, QA, DevOps, and product teams on shared goals and execution strategies
  • Translate business requirements into clear project plans and technical objectives
  • Develop and maintain hybrid Waterfall-Agile project plans, roadmaps, and resource forecasts
  • Track milestones and deliverables across multiple phases and methodologies
  • Use Agile tools (e.g., Jira, Confluence) and Waterfall artifacts (e.g., Gantt charts) to monitor progress
  • Identify program risks early and implement mitigation or contingency plans
  • Facilitate resolution of cross-team dependencies, blockers, and technical challenges
  • Provide clear and consistent updates to stakeholders, including status reports, executive dashboards, and issue escalations
  • Serve as the single point of contact for program-level communication with VisionX and external collaborators
  • Ensure that project deliverables meet enterprise standards for security, privacy, compliance, and operations
  • Conduct retrospectives and post-mortems to drive process improvements across the program lifecycle
  • Champion delivery best practices, operational efficiency, and knowledge sharing
  • Bachelor's degree in Computer Science, Information Systems, Business, or related discipline
  • 7+ years of experience in technical program management or software delivery
  • Proven ability to manage large-scale, cross-functional programs in both Agile and Waterfall environments
  • Strong understanding of enterprise integration, system interoperability, and API-driven architectures
  • Excellent leadership, communication, and stakeholder management skills
  • Experience working with engineering, QA, product management, and DevOps teams
  • Familiarity with tools such as Jira, Confluence, Smartsheet, MS Project, and similar platforms
  • PMP, CSM, SAFe, or equivalent certification(s) preferred
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
  • Track record of delivering high-quality IT integrations
  • Agile mindset and thrives amid ambiguity, and rapid change
  • Health care
  • Retirement savings
  • Paid time off/vacation
  • Various employee discounts
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