Technical Program Manager

Nextdoor-posted 3 months ago

$200,000 - $225,000/Yr

Full-time • Mid Level

Hybrid • New York, NY

501-1,000 employees

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As the Technical Program Manager at Nextdoor, you will play a critical role in designing, implementing, and optimizing our business systems landscape. This role focuses on Workday HCM Modules, Financials, with additional expertise in integrations and automations across payroll, HR Systems, Financial systems etc. This role is a hands-on execution, requiring detailed experience with integrations, automations, People Business Systems. At Nextdoor, we offer a warm and inclusive work environment that embraces a hybrid employment model, blending an in office presence and work from home experience for our valued employees.

Develop and execute scalable Workday HCM and Payroll systems strategies, emphasizing automation, AI-driven solutions, and seamless orchestration across HR, Payroll, and Financials modules to support Nextdoor's operational goals
Partner with cross-functional teams to deliver technology roadmaps that drive HR transformation, enhance people program management, and enable business scalability
Act as a trusted advisor to senior leadership, turning business objectives into actionable initiatives for HR, Payroll, and Financial systems
Lead the configuration, implementation, and optimization of Workday HCM, Payroll, and select Financials (Accounting, Procurement, Expenses) processes, ensuring efficiency and data integrity across the employee lifecycle
Design and deliver automated solutions for Core HR, Payroll, Talent Management, and integrations with downstream systems using middleware tools like Workato
Apply AI for intelligent process automation, orchestration, and analytics to optimize HR service delivery and payroll accuracy
Collaborate with People Ops, Finance, Accounting, IT, and GTM teams to ensure Workday HCM and Payroll systems align with business and people program strategies
Communicate complex system capabilities and innovative automation solutions to non-technical stakeholders, building consensus and driving adoption
Facilitate workshops and people-focused sessions to gather requirements and deliver best-in-class HR/Payroll system functionality
Ensure compliance with regulatory standards such as SOX by implementing governance frameworks for system security and data integrity
Proactively identify risks in system architecture and establish robust controls to safeguard sensitive information
Stay on top of emerging HR technology trends, including AI-powered automation and orchestrated workflows, and introduce innovative solutions to Nextdoor's enterprise systems
Regularly assess existing HR, Payroll, and Financial systems to identify inefficiencies, leading initiatives to modernize processes with minimal disruption
Champion continuous improvement in people and payroll program management through automation and AI advancements
Lead a high-performing team of business systems professionals, fostering a culture of collaboration, innovation, and growth
Mentor team members by providing guidance on best practices, technical skills development, and career progression
Define clear objectives and key results (OKRs) for the team to measure success and drive accountability
Oversee the full lifecycle of Workday HCM, Payroll, and Financials system projects, ensuring on-time, on-budget delivery
Establish automation-focused metrics and monitor system and process performance, proactively resolving issues for operational success
Manage vendor relationships and technology investments, maximizing value through enhanced automation and AI capabilities
Engage in in-person Nextdoor events including trainings, off-sites, and volunteer days, building strong relationships and supporting the company's mission and culture

Bachelor's degree in Computer Science, Human Resources, Business Administration, or related field
5-8 years of hands-on experience in Workday HCM, Payroll, and system integrations, with emphasis on automation, orchestration, and AI-driven optimizations
Strong expertise in Workday HCM Core, Payroll, and select Financials (Accounting, Expenses, Procurement)
Proven success in automating and optimizing people and payroll processes at scale
Experience using middleware solutions such as Workato, Boomi, or MuleSoft for integrations and orchestration
Advanced knowledge of enterprise automation, process orchestration, and emerging AI-driven HR technologies
Effective cross-functional collaboration with People, IT, Finance, and business teams
Experience managing and improving people program management initiatives (onboarding, payroll operations, talent management)

Relevant certifications in Workday HCM, Payroll, or equivalent ERP/HCM systems
Passion for Nextdoor's mission to empower local communities with technology-enabled people solutions

Compensation will vary depending on your relevant skills, experience, and qualifications
The starting salary for this role is expected to range from $200,000 to $225,000 on an annualized basis
Potential equity grant with quarterly vesting
Variety of health plans, including a 100% covered employee only plan option
OneMedical membership for concierge care

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