Datamaxis LTD - Santa Clara, CA

posted about 1 month ago

Full-time - Mid Level
Santa Clara, CA

About the position

The Technical Program Manager will oversee customer semiconductor switching projects, ensuring they meet customer requirements and milestones from initiation to completion. This role involves direct engagement with customers, managing the interface with engineering teams, and driving continuous improvement initiatives to enhance project management processes. The position requires strong communication skills to deliver project updates and presentations to various stakeholders.

Responsibilities

  • Manage customer semiconductor switching projects and programs from initiation to completion, ensuring alignment with customer requirements and milestones.
  • Directly engage with customers to understand their needs, provide technical guidance, and address any concerns or issues in a timely manner.
  • Manage the customer interface with engineering groups and be responsible for quality deliveries in a timely manner while maintaining customer relationships, promoting new engagements, and driving them to smooth execution.
  • Drive continuous improvement initiatives to enhance project management processes and methodologies.
  • Make customer delivery tradeoffs, resolve internal and external conflicts, mitigate risks, and promote internal engineering processes to improve the customer experience.
  • Deliver compelling presentations and reports to communicate project status, milestones, and deliverables to customers, stakeholders, and senior management.

Requirements

  • Bachelor's degree in computer science or Electronics Engineering with 10-15 years of related experience, or master's degree / PhD in Computer Science or Electronics Engineering with 5-10 years of experience.
  • Minimum of 7 years of experience in customer project/program management within the semiconductor industry.
  • At least 5 years of experience in direct management of multidisciplinary teams, including software and hardware professionals.
  • At least 5 years of experience and knowledge in networking and network switch products.
  • Proven track record of successful customer engagement and relationship management.
  • Excellent interpersonal skills with the ability to collaborate effectively across different teams and functions.
  • Outstanding communication and presentation skills, with the ability to convey technical concepts to both technical and non-technical audiences.
  • Independent and self-directed with the ability to prioritize and manage multiple tasks simultaneously.

Benefits

  • Health insurance
  • 401k plan
  • Paid holidays
  • Flexible scheduling
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