Technical Program Manager, Traffic Infrastructure

Meta-posted 4 days ago

Full-time • Mid Level

Menlo Park, CA

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As a Technical Program Manager, you will play a key role within Network Infrastructure engineering, driving complex programs with global impact. Our team comprises varying levels of experience and backgrounds, from early in career TPM's to industry veterans. Meta's infrastructure is constantly redefining what is possible, and we need Technical Program Managers that can do the same.

Drive cross-functional infrastructure capacity and software engineering programs in a matrix organization
Interface with Product, Engineering, and business owners for product launches and feature development
Maintain the team's focus on strategy and goal-oriented results
Proactively identify upcoming risks, issues, and bottlenecks and resolve cross-team issues
Work with Engineering, Data Science, and partner teams to define and build metrics to track performance and identify areas of improvement for the programs in collaboration with key cross-functional team members
Balance the business needs with technical constraints by building subject matter expertise for your area
Proactively identify opportunities/gaps in performance, reliability, efficiency and quality and drive better improvements
Assess business impact, prioritize initiatives, and quickly react to a time sensitive environment

B.S. in Computer Science or a related technical discipline, or equivalent experience
7+ years of software engineering, systems engineering, hardware engineering, or technical product/program management experience
Experience delivering tech programs or products from inception to delivery
Knowledge of user needs, gathering requirements, and defining scope
Demonstrated experience operating independently across multiple teams, critical thinking, and thought leadership
Communication experience and experience working with technical management teams to develop systems, solutions, and products
Organizational, coordination and multi-tasking experience
Analytical and problem-solving experience with large-scale systems
Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time zones

Web or Internet software infrastructure management and large scale distributed systems experience
Experience and understanding of application layer network routing protocols, global software load balancing, video streaming and content delivery network (CDN) architecture

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