Technical Program Manager, Revenue Operations (Remote, US)
About The Position
As a Technical Program Manager, Revenue Operations at Go Nimbly, you’ll take charge of delivering high-quality revenue operations services for our customers. You’ll oversee project timelines, budgets, and deliverables while ensuring our work aligns with customer expectations and long-term goals. Collaborating with Engagement Managers and Delivery Directors, you’ll proactively manage risks, provide governance for team activities, and keep projects on track to achieve intended outcomes. On a given day, a Technical Program Manager, Revenue Operations will focus on project and delivery management, customer success, and roadmapping. You will manage end-to-end project delivery, maintain and deliver strategic roadmaps, mobilize teams, and ensure alignment with customer expectations and satisfaction. You’ll also identify growth opportunities within accounts and provide actionable insights to stakeholders (internal and external), helping our customers achieve their revenue goals.
Requirements
- At least 5 years of experience in project management, ideally in consulting or SaaS environments
- Strong knowledge of B2B and GTM strategies, with familiarity in Salesforce or other CRM tools.
- Proven ability to manage budgets, timelines, and risks while delivering exceptional results.
- Excellent organizational, communication, and presentation skills.
- Experience with Agile or Waterfall methodologies.
- Analytical mindset with a focus on data-driven decision-making.
Responsibilities
- Acting as a trusted advisor to customers, offering strategic guidance and insights to optimize revenue performance.
- Collaborating closely with customer stakeholders to understand business goals and define high level strategy to optimize revenue operations processes, including sales, marketing, and customer success.
- Contributing to the design and implementation of technical solutions to support revenue generation, such as CRM systems, marketing automation platforms, and sales enablement tools.
- Providing guidance and support to internal and external teams on best practices for revenue operations and technical implementations.
- Developing a project plan to ensure compliance with all the agreed milestones, managing delivery dates, resourcing, and schedules.
- Managing customer expectations and nurture the customer relationship by being the point person for all communication.
- Working with the customer to identify/resolve all issues that could impact project scope or timeline.
- Providing project direction on one or more projects while maintaining a high-quality level of service. Ensuring the quality of all deliverables.
- Deeply understanding your customer’s business challenges, and providing insight in addressing these issues.
Benefits
- Flexible working environment: our entire team works remotely and we have no plans to change this!
- Tiered incentive program (in addition to base salary) to reward high performers.
- Gain exposure to several high-growth companies looking to scale and invest in their revenue operations function.
- Be a part of a dynamic team and collaborate with top industry professionals. Many of our alumni have gone on to become leaders and executives at high-growth companies!
- Annual camp: we have a yearly offsite to bring the team together, celebrate our successes, and plan the year.
- Dedicated to employee development and career paths aimed at fostering your growth and your career.
- 100% paid premiums for US employees’ insurance coverage.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
11-50 employees
