Nasuni-posted 8 months ago
Full-time • Mid Level
Remote • Boston, MA
Professional, Scientific, and Technical Services

The Technical Program Manager for New Product Introduction (NPI) is a key role shaping the design, development, and implementation of new Nasuni products from engineering prototypes to production. As an NPI Technical Program Manager, you are responsible for defining strategies for programs, and co-ordinate with Nasuni's product development teams to deliver new and innovative products on time, meeting quality, and cost needs of the business. This specific role requires an ability to drive business requirements, identify their technical impact on the organization, drive delivery, effectively communicate project status with stakeholders and regularly participate in executive meetings to present progress. The NPI PM is a core team member of the product development lifecycle, from product inception to delivery. This highly collaborative role leads and aligns a cross-functional, cross organizational team to create, scale and execute the operational plan. Key partner organizations include Engineering, QA, Product Management, Marketing, Customer Success and Sales. Individuals will be challenged to quickly establish credibility, learn and refine the launch process, coordinate timelines, seek out and prioritize information from subject matter experts and weigh potential solutions to obstacles associated with the delivery of the program objectives. As such, you will be expected to have strong program management skills, have a desire to work at a high bandwidth in a fast-paced organization. This is a cross functional role with a high level of influence and visibility.

  • Define and oversee Nasuni's NPI program for new product and service introduction.
  • Have in-depth understanding of the product technical requirements, milestones deliverables and interdependencies for establishing an accurate and effective project infrastructure.
  • Work across various service teams to scope, develop, and identify success metrics and timelines for programs.
  • Provide technical leadership, but not line management of cross-functional teams.
  • Manage multiple parallel programs including operational improvements.
  • Responsible for meeting deliverable deadlines.
  • Create risk management plans and maintain risk register.
  • Host regularly scheduled status meeting with stakeholders.
  • Manage communication and escalation of risks/dependences while ensuring timely decisions are being made.
  • Be comfortable interacting with senior management, highlighting risks and providing recommendations to support product level decisions.
  • Manage projects from implementation to closure.
  • Bachelor's degree in Engineering, Business or related discipline and 7+ years of experience in program and/or project management.
  • MBA or master's degree in Engineering is a plus.
  • 10+ years of industry experience working in enterprise software, virtualization, storage / infrastructure, or data center spaces.
  • Knowledgeable in the areas of data analytics, performance metrics, scorecards, and dashboards.
  • A solid technical foundation, including an in-depth understanding of the enterprise software and datacenter infrastructure spaces.
  • Deep understanding of the Program Management, KPI's centered around successful new product introduction, key operational methodologies, and systems / infrastructure.
  • Strong communication and negotiation capabilities.
  • Demonstrated leadership skills and track record of successfully taking products from initiative to launch.
  • Confidence to champion ideas and solutions and raise issues across the organization.
  • Demonstrated ability to effectively communicate (oral and written) at different levels in the org.
  • Customer-first sensibility and passion for ensuring their success.
  • Excellent organizational skills, attention to detail and ability to manage multiple tasks.
  • Familiarity with project management tools and best practices.
  • Program management certifications such as PMP, SAPM, etc. are desired.
  • Experience using data and metrics to drive improvements.
  • Proven ability to identify, analyze, and solve ambiguous problems independently.
  • Ability to think both strategically and tactically with strong attention to detail.
  • Demonstrated ability to engage and influence across leadership levels.
  • Best in class employee onboarding and training.
  • Take What You Need paid time off policy.
  • Comprehensive health, dental and vision plans.
  • Company-paid life and disability insurance.
  • 401(k) and Roth IRA retirement plan.
  • Generous employee referral bonuses.
  • Flexible remote work policy.
  • 10 paid holidays.
  • Wide array of wellbeing offerings.
  • Pre-tax savings accounts with company contributions.
  • An Employee Assistance Program to help deal with life's difficulties and stressors.
  • Great team culture and social activities.
  • Collaborative workspaces.
  • Free on-site fitness centers and stocked kitchens in select office locations.
  • Professional development resources.
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