Technical Program Manager (Interactive Content Management), Retail Engineering

Apple • Sunnyvale, CA

140d

About The Position

Marcom Platform & Services (MP&S) partners with Marcom’s Global Marketing Communications group to deliver platforms and tools. Marcom oversees all of Apple’s advertising and marketing to ensure the flawless development and execution of world-class communications. The Technical Program Manager, Interactive Content Management role will be responsible for owning Content Management perspective on Content Management tools strategy and best practices across Marcom, working both internally and with agency partners to encourage consistency, efficiency, and innovation. This role works closely with the rest of the MP&S internal Content Management team, as well as with MP&S teams, Digital Product, Content Management agency partners, Digital Producers, GEO Alt Producers, Development, QA and Leadership in a highly collaborative and team-oriented environment with the aim of advancing the ongoing development of Marcom’s Content Management strategy and making connections across Marcom’s content management tools.

Requirements

• Bachelor’s degree in Computer Science or a technical degree.
• Minimum of 3+ years of relevant work experience.
• 3+ years content management experience.
• 2+ years technical program management experience.
• Demonstrated success identifying, assessing, and recommending solutions for Content Management Solutions issues.
• Proficient in multiple enterprise Content Management Solutions such as AEM, Drupal, WordPress, etc.

Nice To Haves

• 3+ years work experience in web development.
• Established program management skills within a larger complex business framework.
• Excellent communication and interpersonal skills.
• Self-starter, self-motivated, self-directed, self-sufficient.
• Ability to course-correct quickly as the needs of the business evolve, and to deftly influence without authority.
• Experience navigating large and complex organizations, including gaining access to key stakeholders and successfully managing relationship-building dynamics and processes.
• Proven technical acumen in Content Management Solutions and underlying architecture; advanced experience with AEM front- and back-end a plus.
• Strong, audience-oriented presentation skills.
• At ease with wide array of business best practices and frameworks; experience with agile methodology and scrum ceremonies a plus.

Responsibilities

• Create and maintain relationships both internally and with agency partners.
• Monitor status and ongoing progress of existing and future Marcom Content Management Systems and processes.
• Play a critical role in key projects.
• Make overall recommendations that further Marcom goals for Content Management.
• Find connections between tools that encourage efficiency and decrease risk.

What This Job Offers

• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees