Technical Program Manager - Infrastructure Asset and Logistics

FluidstackNew York, NY
21h$150,000 - $250,000

About The Position

We're seeking an experienced IT Asset Management Program Manager to oversee the complete lifecycle management of our distributed GPU infrastructure assets, optimizing utilization, managing procurement and deployment, and maximizing ROI across our global hardware fleet.

Requirements

  • Bachelor's degree in Business Administration, Supply Chain Management, Engineering, or related field
  • 7+ years of experience in asset management, supply chain, or operations management in technology or data center environments
  • 3+ years in program/project management with cross-functional leadership experience
  • Strong understanding of IT infrastructure, particularly GPU compute, servers, and networking equipment
  • Experience with asset management software and ERP platforms
  • Proven track record of process improvements and operational efficiency
  • Strong analytical, financial modeling, and vendor negotiation skills
  • Proficiency with asset management tools (ServiceNow, IBM Maximo, or similar)
  • Advanced Excel/Google Sheets for financial modeling and data analysis
  • Experience with inventory management and ERP systems
  • Familiarity with data visualization tools (Tableau, Power BI, Looker)

Nice To Haves

  • Experience in cloud computing, AI/ML infrastructure, or distributed computing environments
  • Knowledge of GPU architectures and high-performance computing hardware
  • Certification in asset management (CAMP, CPAM) or project management (PMP)

Responsibilities

  • Develop and implement asset management strategies for GPU servers, networking equipment, and data center infrastructure across global locations
  • Oversee complete asset lifecycle from procurement through deployment, maintenance, RMA, and decommissioning
  • Establish asset inventory systems, tracking processes, and predictive models for hardware refresh cycles
  • Lead cross-functional initiatives to optimize asset utilization and reduce total cost of ownership
  • Manage asset depreciation, financial modeling, and business cases for hardware investments
  • Negotiate contracts with vendors and establish SLAs for deployment, maintenance, and end-of-life processing
  • Oversee warehouse operations, inventory management, and end-to-end logistics (receiving, inspection, kitting, shipping, customs, international freight)
  • Coordinate with 3PL providers and optimize shipping costs, transit times, and inventory accuracy
  • Establish comprehensive RMA processes for defective hardware, coordinate warranty claims, and manage repair depot operations
  • Track failure rates, MTTR, and turnaround times to inform procurement and vendor decisions
  • Develop secure decommissioning and data sanitization processes compliant with GDPR, CCPA, and security policies
  • Coordinate physical destruction of storage devices, maintain certificates of destruction, and manage e-waste recycling partnerships
  • Implement secure disposal and recycling programs for end-of-life equipment in accordance with environmental regulations (WEEE, RoHS)
  • Ensure compliance with regulatory requirements and maintain comprehensive asset documentation

Benefits

  • Competitive total compensation package (salary + equity).
  • Retirement or pension plan, in line with local norms.
  • Health, dental, and vision insurance.
  • Generous PTO policy, in line with local norms.
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