Technical Program Manager III, Telephony, Google Voice

Google • Raleigh, NC

6h • $156,000 - $229,000

About The Position

A problem isn’t truly solved until it’s solved for all. That’s why Googlers
build products that help create opportunities for everyone, whether down the
street or across the globe. As a Technical Program Manager at Google, you’ll use
your technical expertise to lead complex, multi-disciplinary projects from start
to finish. You’ll work with stakeholders to plan requirements, identify risks,
manage project schedules, and communicate clearly with cross-functional partners
across the company. You're equally comfortable explaining your team's analyses
and recommendations to executives as you are discussing the technical tradeoffs
in product development with engineers.

The Google Voice team builds telephony products that enable consumers, small
business, and enterprise users to enhance their connections with friends,
colleagues, and customers. Google Voice provides global telephony, simplified
administration and management, and integrations across Workspace to help make
users productive.

Google Cloud accelerates every organization’s ability to digitally transform its
business and industry. We deliver enterprise-grade solutions that leverage
Google’s cutting-edge technology, and tools that help developers build more
sustainably. Customers in more than 200 countries and territories turn to Google
Cloud as their trusted partner to enable growth and solve their most critical
business problems.

The US base salary range for this full-time position is $156,000-$229,000 +
bonus + equity + benefits. Our salary ranges are determined by role, level, and
location. Within the range, individual pay is determined by work location and
additional factors, including job-related skills, experience, and relevant
education or training. Your recruiter can share more about the specific salary
range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the
base salary only, and do not include bonus, equity, or benefits. Learn more
about benefits at Google [https://careers.google.com/benefits/].

Requirements

• Bachelor's degree in a technical field, or equivalent practical experience.
• 5 years of experience in program management.
• Experience with vendor management.
• Experience with telephony.

Nice To Haves

• 5 years of experience managing cross-functional or cross-team projects.
• Experience with SQL and data analysis.
• Experience with telecommunication systems.

Responsibilities

• Own and execute technical business operations across key areas such as telephone number acquisition and porting, emergency address management, business messaging certification, billing and tax, etc.
• Establish and support vendor and partner relationships to execute operations.
• Influence the roadmap through knowledge and communication of operations health status and needs.
• Identify and implement improvements for current process, and design and implement process to support new features in line with business goals.
• Work cross-functionally with product managers, engineers, and Google’s support team to ensure that work is being done and to identify and remove any roadblocks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level