Technical Program Manager II

Mastercard•O'fallon, MO

7d•$76,000 - $127,000

About The Position

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. The Sustainable Technology team is looking for a Technical Program Manager II to drive our sustainable Technology strategy forward by organizing and managing project and program work that deliver on exposing opportunities and executing on emissions reduction efforts. Technical Program Manager II (TPM) for Sustainable Technology team will organize the end-to-end delivery of tactical work being done to support impact goals related to Net Zero by 2040 within Tech. This includes working with team members to break down work into discreet actionable sequences and supporting team members on execution. Position will effectively use various agile work management tools such as Jira to support team members. TPM will create easy to understand reports and status updates for leadership. This role will be an effective collaborator across dependent teams to ensure alignment, and work to unblock work to continue progress. The ideal candidate will be very proactive and collaborative in organizing and delivering work with limited direct oversight. Role will have a foundational understanding of required technical work to support data engineering, data science, technology infrastructure, and sustainability to ensure clear execution against work that drives operational efficiency and improved ESG outcomes for emissions reduction across technology. Ability to communicate effectively with leadership and across multiple audiences. Ongoing learning and continuous improvement is essential for success.

Requirements

Program Management Expertise Proven ability to create, manage, and update detailed project plans aligned to initiatives, OKRs, releases, and work streams. Skilled in prioritizing tasks, managing dependencies, and driving execution across cross-functional teams.
Program and Project Management Fundamentals Solid experience managing timelines, dependencies, and deliverables across multiple workstreams. Ability to organize complex initiatives and keep stakeholders aligned.
Agile and Modern Delivery Practices Familiarity with Agile methodologies (Scrum, Kanban) and tools like Jira or Azure DevOps for tracking progress and managing backlogs.
Technical Acumen in Infrastructure and Sustainability Strong understanding of data center infrastructure platforms, server optimization, power management, and sustainability-focused technology imperatives. Ability to articulate technical requirements to engineering and application teams.
Cross-Functional Collaboration and Influence Proven ability to work with diverse teams—engineering, operations, and business stakeholders—building trust and driving consensus in environments with competing priorities. Demonstrated ability to persist through ambiguity and competing priorities, keeping initiatives on track and maintaining a positive, team-oriented approach. Skilled at anticipating risks, escalating blockers, and maintaining transparency through clear, concise updates.
Learning Orientation and Growth Mindset Strong desire to learn new technologies and sustainability concepts, with the ability to quickly adapt and apply knowledge to achieve program goals.

Nice To Haves

Exposure to Sustainability or ESG Initiatives Interest or prior experience in sustainability programs, even if not deeply technical.
Data-Driven Decision Making Ability to interpret dashboards and metrics to inform prioritization and progress tracking.
Change Management and Process Improvement Experience helping teams adopt new processes or tools to improve efficiency and alignment.
Executive Communication Skills Comfort preparing concise summaries and status reports for senior leadership.

Responsibilities

Decomposes problems into coherent units of work (ideation/conceptualization to execution). Organizes for optimal delivery. Negotiates priorities, facilitates progress, identifies blockers, raises visibility of issues to manager
Secures resources, scopes efforts, outlines priorities and establishes delivery milestones
Plans, executes, and delivers projects from inception to completion related to a known technology, product, or program. Describes and maintains the integrated plan that accounts for internal/external dependencies, differing delivery approaches, numerous constraints, and contingency for unplanned delays
Proactively manages the end-to-end delivery of engineering work through the organization and all dependent organizations, reporting out progress, ensuring dependencies are covered, overseeing the gaps between teams, processes, and systems, while removing all blocking issues leading to a successful delivery. Figure out the sequencing of the work so that engineering execution can be optimized
Works across teams. Actively manages dependencies and drives partner to meet program goals. May influence vendors and external partners.
Gets shared understanding and buy in for solution by describing what is being done and why it is impactful to Mastercard and our customers. Utilizes communications as a preventive control. Puts the right people in the room or on thread and give them the right data to drive decisions. Runs effective meetings. Builds consensus and documents decisions. Communications do not require interpretation/follow-up clarifications to understand
Has experience in and understands industry technologies. Understands their program, product, or Technology domain. Sufficient depth/credibility to be effective with teams they work with. Can competently represent team’s services to stakeholders and other teams. May need to bring developers or SMEs to meetings to talk details

Benefits

insurance (including medical, prescription drug, dental, vision, disability, life insurance)
flexible spending account and health savings account
paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
10 annual paid U.S. observed holidays
401k with a best-in-class company match
deferred compensation for eligible roles
fitness reimbursement or on-site fitness facilities
eligibility for tuition reimbursement

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