Technical Program Manager II, Product Quality, Pixel

Google • Mountain View, CA

15d • $138,000 - $198,000

About The Position

A problem isn’t truly solved until it’s solved for all. That’s why Googlers
build products that help create opportunities for everyone, whether down the
street or across the globe. As a Technical Program Manager at Google, you’ll use
your technical expertise to lead complex, multi-disciplinary projects from start
to finish. You’ll work with stakeholders to plan requirements, identify risks,
manage project schedules, and communicate clearly with cross-functional partners
across the company. You're equally comfortable explaining your team's analyses
and recommendations to executives as you are discussing the technical tradeoffs
in product development with engineers.

Google Pixel is a fast paced, creative, and innovative part of Google’s Hardware
and AI strategy. At Google, we value Technical Program Managers (TPM) who
possess extensive technical expertise and the skill to inspire and cultivate
cross-functional relationships. You will advocate balanced, pragmatic processes
that ensure smooth and predictable execution in a fast-paced, innovation-driven
environment.

As a Product Quality TPM, you will work across a broad range of technologies and
disciplines to design, develop, and deliver consumer electronic devices. You
will collaborate closely with operations, design, engineering, and supply chain
teams across multiple hardware domains to bring innovative products to market.
Your primary responsibility will be to anticipate, identify, and mitigate any
product quality issues that have a direct impact on customer experience or maybe
damage the Pixel brand.

The Google Pixel team focuses on designing and delivering the world's most
helpful mobile experience. The team works on shaping the future of Pixel devices
and services through some of the most advanced designs, techniques, products,
and experiences in consumer electronics. This includes bringing together the
best of Google’s artificial intelligence, software, and hardware to build global
smartphones and create transformative experiences for users across the world.

Requirements

• Bachelor's degree or PhD degree in Electrical Engineering, Industrial Engineering, Mechanical Engineering or equivalent practical experience.
• 2 years of experience in program management.
• Experience with consumer electronics (e.g., phones, tablets, watches, etc.).
• Experience with any or all phases of a product development from prototype to mass production to end of life.

Nice To Haves

• 2 years of experience managing cross-functional or cross-team projects.
• Experience with failure analysis techniques for electrical, mechanical, or optical components.
• Experience with customer related product quality/reliability metrics.
• Experience with quality tools (e.g., measurement systems, process capability, control charts, geometric dimensioning and tolerancing ISO and audits).

Responsibilities

• Plan and execute quality management plans for Google Pixel.
• Ensure that product quality levels are maintained or improved through the various change management activities during the product life cycle.
• Manage the quality processes at the OEMs, including Incoming Quality Control (IQC), Outgoing Quality Control (OQC), Ongoing Reliability Testing (ORT), End User Testing (EUT), and Out of Box Audits (OBA).
• Be able to analyze large data sets and draw meaningful conclusions to help drive cross-functional discussions.
• Monitor and address product quality issues experienced by customers during the Early Field Failure Analysis (EFFA) period.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level