About The Position

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers. The team's mission is to protect user privacy through timely and innovative incident response, communication, and remediation. You will lead incidents that span the entire Alphabet ecosystem, working across product areas to solve some critical privacy incident cases. The Core team builds the technical foundation behind Google’s flagship products. We are owners and advocates for the underlying design elements, developer platforms, product components, and infrastructure at Google. These are the essential building blocks for excellent, safe, and coherent experiences for our users and drive the pace of innovation for every developer. We look across Google’s products to build central solutions, break down technical barriers and strengthen existing systems. As the Core team, we have a mandate and a unique opportunity to impact important technical decisions across the company.

Requirements

  • Bachelor's degree in a technical field, or equivalent practical experience.
  • 2 years of experience in program management.
  • Experience in security or privacy.
  • Experience with incident response management (e.g., crisis communication, risk mitigation, escalation management, policy enforcement, risk management, etc.).

Nice To Haves

  • Bachelor's degree in information systems, computer science, engineering, business, or a related field.
  • 2 years of experience managing cross-functional or cross-team projects.
  • Experience with advanced system architecture and design, technical troubleshooting, security and privacy standards, or enterprise software.
  • Experience with working on operational teams.
  • Ability to manage cross-functional projects in a data-driven environment.

Responsibilities

  • Lead the full life-cycle of privacy incidents, from initial triage and response to driving long-term prevention and remediation strategies.
  • Lead the full life-cycle of incident communications, from drafting communications strategies to delivering communications.
  • Identify and implement improvements for processes, playbooks, and tools.
  • Deliver high quality programs improving and driving privacy incident and incident communications outcomes.
  • Be on-call to support the global team operations.
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