Technical Program Manager I

Benchmark Electronics-posted 3 months ago
$79,562 - $99,543/Yr
Full-time • Entry Level
Remote • Rochester, MN
5,001-10,000 employees
Computer and Electronic Product Manufacturing
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At Benchmark, we are driven by our purpose: to innovate for a healthier, safer, and better-connected world to create a brighter future. When you join us, you become part of a team passionate about making a meaningful impact across various sectors, including commercial aerospace, defense, advanced computing, next-generation communications, complex industrials, medical, and semiconductor capital equipment. We prioritize career growth, fostering a culture that ensures you reach your full potential. At Benchmark, your work is purpose-driven, enabling you to create a positive impact on the world and make your career truly meaningful. You'll be part of a collaborative, diverse, and inclusive team that values your ideas and contributions.

  • Assist in managing and leading customer team activities as primary day-to-day customer contact
  • Support new product manufacturing activity including planning, cost, pricing and prototype assembly activity
  • Work with customer(s), materials, and operations to manage build and delivery schedule
  • Support quality, test, Engineering Change Order (ECO), materials and depot repair activity
  • Recover costs for ECO activity, Non-Recurring Expenses (NRE) and miscellaneous expenses
  • Help resolve excess/obsolete inventory issues
  • Assist in preparation to negotiate, manage and update contracts
  • Communicate and work effectively with customer(s) and various Benchmark manufacturing sites and account management
  • Lead, or assist in leading, business review meetings with Benchmark and customer
  • Seek additional sales opportunities within customer(s)
  • Generate proposed Statement of Work, including project schedule, deliverables, dependencies and resources, soliciting input from others as necessary
  • Prepare competitive, profitable bids or proposals; Communicate them effectively to the customer with assistance as required.
  • Analyze and manage program financial performance to meet company objectives
  • Keep project management tools updated on a weekly basis to aide in planning of company resources and to predict financial performance
  • Identify the need for quotations supporting new business opportunities and scope changes, as required
  • Work to develop some knowledge of the customer's product, utilization, strategies and requirements to support launch activity and business development
  • Develop an understanding of Design for Excellence (DFX) philosophy; Promote with customers and internal customer team
  • Interface with customer and supplier engineering groups, as required, to convey technical data and to address technical problems
  • Lead or participate in a continuous improvement activity with complete documentation, including a follow up review with the team in a presentation format
  • All employees are responsible for the Quality of their work to ensure BEI meets, or exceeds Customer Satisfaction.
  • BS in Engineering or Science (EE or ME) or equivalent experience preferred and 0-4 years of program management experience
  • Excellent written and verbal communication skills
  • Effective interpersonal skills
  • Effective multitasking skills and the ability to take on additional responsibilities as required
  • Effective organization and prioritization skills
  • Demonstrate high attention to detail
  • Ability to work with diverse groups
  • Demonstrates discretion, confidentiality, independent judgment and professionalism.
  • Ability to work with minimal supervision and guidance, exercising discretion and independent judgment.
  • Understanding of and ability to use continuous improvement tools.
  • Strong customer service and client focus
  • Working knowledge of productivity tools, including Microsoft Office products and Team's conferencing software
  • Demonstrated leadership and people management skills including ability to effectively coach and mentor employees at all levels.
  • Enthusiastic and motivational communicator with multi-cultural experience.
  • Demonstrates skills in effective customer interaction.
  • Excellent interpersonal skills with the ability to interact and influence individuals, internally and externally, across all levels, functions and geographies.
  • Collaborate and influence cross functional peer leaders in order to obtain support for process improvements
  • Solid financial understanding, risk analysis ability, relationship building and project management.
  • Use of discretion with the ability to gain trust of business leaders and others to discuss and respond to sensitive and business critical issues.
  • Effective negotiation and problem-solving skills.
  • Effective analytical, planning and organizational skills.
  • Proficient in the use of Daptive, Microsoft Project and other project management tools
  • Demonstrate good understanding of the extended project management process
  • Ability to highlight issues and seek solutions to business and technical issues
  • Ability to drive solutions to complex planning issues with limited supervision
  • Ability to support a 24/ global business operation as required
  • Bonus Plan
  • 401(k)
  • Paid Time Off
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
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