Technical Program Manager - Compliance

Coupang Internal-posted 3 months ago
$142,000 - $309,000/Yr
Full-time • Mid Level
Mountain View, CA
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Coupang is seeking an IT General Controls (ITGC) Specialist to join the SOX IT team. This role will report to the Director of Tech Compliance and will be responsible for managing multiple areas within IT compliance, ensuring a consistent and high-quality level of IT controls testing across all SOX applications. The ITGC Specialist will own the IT SOX compliance program, managing risks and vulnerabilities that impact the completeness and accuracy of financial statements, engaging with application owners on remediation and control adoption, and partnering with engineering leaders to enhance and scale the IT SOX program.

  • Partner between Engineering & Corp IT for internal and external IT control audits, participate in IT walkthroughs, and assist management in responding to internal and external auditor requests relating to ITGCs, IT Application Controls (ITACs), and Key Reports.
  • Prioritize, scope and drive IT control initiatives across engineering organizations, manage and communicate project milestones to ensure successful delivery.
  • Identify and manage compliance risks & gaps, take precaution measures to mitigate the risk, unblock the program.
  • Develop and drive short / long term strategic initiatives to enhance and scale IT SOX program effectiveness.
  • Design, implement and monitor IT general controls across Coupang Engineering and Corporate IT systems.
  • Drive IT control deficiency remediation efforts, including conducting root cause analysis, impact analysis, and creating remediation plans.
  • Perform quarterly IT deficiency evaluations in coordination with Finance.
  • Document and manage ITGC narratives, Risk and Controls Matrix, and inventory of SOX in-scope IT systems.
  • Ensure all ITGC Documentation, findings and audit requests are stored and accessible on the Company’s centralized SOX program management tool (Workiva).
  • Develop a deep understanding of the company’s platform infrastructure and processes.
  • Maintain awareness of new and emerging IT risks, regulations and trends that impact technology controls.
  • Manage and remediate SOD conflicts identified in relevant financial reporting systems.
  • Maintain an inventory of SOX in-scope 3rd party service organizations and lead remediation of any unmitigated risks.
  • Bachelor’s degree in computer sciences, mathematics, management/computer information systems, accounting, or related fields; MBA or relevant graduate degree preferred.
  • Bilingual in Korean and English.
  • Around 10 years of related work experience in information technology SOX compliance, IT risk management, or related fields.
  • Strong knowledge of Sarbanes-Oxley Section 404 (SOX) and IT General Controls.
  • Professional auditing, security, or technology designation (e.g., CIA, CISA, CISSP, CISRM, etc.).
  • Knowledge of IT / Information Security risks and controls principles.
  • Foundation in analyzing, problem determination, and resolving complex IT problems.
  • Experience with controls or risk management with both enterprise applications and developed software.
  • Strong familiarity with AWS services and containerized distributed systems.
  • Excellent written and oral communication skills.
  • Ability to prioritize tasks effectively and manage competing tasks within specified deadlines.
  • Proven track record of driving tangible results on short deadlines.
  • Comfortable with cross-team collaboration and communication.
  • Ability to positively influence others.
  • Medical/Dental/Vision/Life, AD&D insurance.
  • Flexible Spending Accounts (FSA) & Health Savings Account (HSA).
  • Long-term/Short-term Disability.
  • Employee Assistance Program (EAP).
  • 401K Plan with Company Match.
  • 18-21 days of Paid Time Off (PTO) a year based on tenure.
  • 12 Public Holidays.
  • Paid Parental leave.
  • Pre-tax commuter benefits.
  • Free Electric Car Charging Station.
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