Technical Program Manager, Calix Cloud

Calix-posted 4 months ago
$136,000 - $265,700/Yr
1,001-5,000 employees
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Calix provides the cloud, software platforms, systems and services required for communications service providers to simplify their businesses, excite their subscribers and grow their value. Calix is seeking a strong Technical Program Manager to join a fast-paced Product Engineering Operations team. The ideal candidate is a highly motivated self-starter with the ability to conceive, define, and drive Cloud based releases through the complete software lifecycle from conception to deployment in production environments. This role will interface with cross-functional teams and should be highly knowledgeable in Release and Software Development methodologies, Deployment models, Engineering tools, Workflows, and Analytics.

  • Oversee the entire development process, including planning, execution, and delivery of cloud services and event-driven applications.
  • Work closely with Cloud and Systems product owners to understand, analyze product requirement dependencies, provide feedback, coordinate resources, and deliver a complete solution.
  • Collaborate with cross-functional teams, including product management, design, and QA, to ensure seamless integration and delivery of Cloud product releases.
  • Manage, facilitate, and coordinate release activities supporting the release (artifacts, readiness checklists, deployment/ implementation plans, playbooks, dependencies, risks, build out release calendars).
  • Drive technical requirement discussions within engineering group in all phases of the SDLC.
  • Create epics based on requirements review, produce design document discussions.
  • Facilitate troubleshooting technical issues, provide guidance and mentorship to the development team, ensuring best practices in process, workflows and Jira hygiene.
  • Collaborate with Product Management and Engineering leadership to translate platform opportunities into an actionable roadmap, manage dependencies, and deliver new platform capabilities into release scope.
  • 10+ years of experience in software development and project/program management fundamentals (software development life cycle and quality processes, such as scoping, costs, schedules, deliverables, change and risk management, and mitigation).
  • Degree in Computer Science, Electrical Engineering, or related field (master's is a Plus).
  • Experience with driving microservices-based programs, API/Endpoint architecture and orchestration.
  • Experience with both AWS and GCP, with a preference for GCP.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to manage multiple projects and priorities simultaneously.
  • Strong, creative problem-solving skills and ability to abstract and share details to create meaningful articulation.
  • Exceptional skills influencing, teaming, and getting things done in a highly complex and nebulous environment.
  • Ability to conceive of and accept responsibility for projects and see them through to completion.
  • Ability to work on resolving roadblocks quickly and following up with a plan that takes the long view.
  • Excellent Business analytical capabilities.
  • Good understanding of development, test and BI tools like – JIRA, Confluence, PowerBI, Test management tools, GIT, Bamboo, etc.
  • Practical experience program-managing Software-As-a-Service products and cloud-based services.
  • Solid knowledge Software Configuration Management (SCM) and DevOps practices.
  • Designing and building complex PowerBI reports and dashboards.
  • Familiarity with SOC 2 compliance.
  • Base pay range for this position varies based on the geographic location.
  • Individual pay is determined based on location of residence and multiple factors, including job-related knowledge, skills and experience.
  • As a part of the total compensation package, this role may be eligible for a bonus.
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