Technical Program Management

Microsoft•Redmond, WA

About The Position

Microsoft’s Cloud Operations + Innovation (CO+I) is the engine that powers our cloud services. We deliver the core infrastructure and foundational technologies for Microsoft, from Azure to AI. Our infrastructure is comprised of a large global portfolio of hundreds of data centers, managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. Within CO+I, the Core Datacenter Services (CDS) team is responsible for the development and implementation of global strategies across our Datacenters (DCs). The Process Improvement and efficiency (PI+E) team enables resource efficiency across DC Ops through Continuous Improvement focused program management and analysis. Efficiency is a significant focus of this team. The Senior Technical PM will improve and execute on IT operations hardware projects.

Requirements

Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
2+ years of experience managing cross-functional and/or cross-team projects.
Background Check Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Nice To Haves

Bachelor's Degree AND 8+ years experience engineering, product/technical program management, data analysis, or product development OR equivalent experience.
6+ years of experience managing cross-functional and/or cross-team projects.
1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos).

Responsibilities

Design:
Displays deep knowledge in multiple technical areas and acquires knowledge of industry trends, competitor products, and advances in various engineering fields. Shares knowledge with others on their team and helps other engineers understand.
Creates robust, scalable, secure, and extensible designs and verification plans that account for current industry/competitive threats for the hardware engineering aspects of a variety of established, complex products or feature areas.
Develops and implements solutions to complex technical and/or design challenges that may involve multiple technical and business-related variables, and applies lessons learned to help develop future focused solutions to complex design challenges, focused around efficiency.
Develops drawings that contribute to the development of products or features using modeling tools. Provides guidance to other engineers on the use of fundamental features of modeling tools.
Testing and Verification:
Reviews documentation to help ensure that the appropriate test requirements and improvements are included in relevant hardware designs and specifications.
Co-develops methods of measurement with appropriate partners for measuring features of new product technology based on newly created or modified verification plans.
Creates external testing supplier or partner engagement plans, evaluates supplier or partner readiness, and captures supplier or partner knowledge for use across a product group.
Can execute on and document results of hardware testing
Uses root cause analysis to identify highly complex problems or flaws that may affect a feature or product design change and identifies possible solutions.
Provides guidance to other engineers developing product features.
Project Implementation:
Generates project implementation schedules, monitors performance against schedules, and helps determine resource dependencies for the hardware engineering aspects of complex features or products. Guides other team members.
Implements and tracks product plans that account for the user experience, enable customer/partner testing scenarios, identify critical requirements (e.g., function, quality, safety, reparability, and/or reliability) and are verifiable.
Evaluates and approves a variety of details of the reliability of materials, properties, and techniques used in production of large designs.
Identifies the most significant project risks at the outset of a project and develops plans to address those risks.
Communicates project progress/status within and external to the project team (e.g., to customers and partners) and escalates issues as necessary.
Reporting and Documentation:
Writes customized reports and functional specifications for an established product or product feature, based on audits and information from product development and verification processes. Reviews and provides feedback on other engineer's documentation.
Documents complex details about materials, components, and/or functionality for complex devices via accepted drawing release processes and highlights potential compatibility, safety, and compliance issues.
Accurately records and tracks changes to designs following established configuration management and provides guidance to other engineers documenting these details
Other:
Embody our Microsoft One culture and values.