Technical Program Management Intern (IT & Security Department), Summer 2026

Crusoe•San Francisco, CA

About The Position

We are seeking a motivated and highly organized Technical Program Management (TPM) Intern to support the planning, tracking, and communication of critical projects across our IT and Security departments. This role is a hands-on opportunity to learn how a TPM office operates in a fast-paced startup environment, focusing on project governance, visibility, and process maturity. The Intern will be the primary engine for maintaining data integrity in our project tracking systems, ensuring our leadership always has an accurate, real-time view of our initiatives. Additionally, the intern will take a lead role in supporting a highly visible and impactful project required by the department, providing a unique opportunity to drive a critical initiative forward while gaining significant exposure to departmental leadership.

Requirements

Currently pursuing a Bachelor’s or Master’s degree in Computer Science, Information Systems, Business Administration, or a related technical field, with an expected graduation date between Fall 2026 and Spring 2027.
Strong foundational understanding of Agile methodologies (Scrum/Kanban).
Excellent written and verbal communication skills; ability to translate technical updates into concise, non-technical summaries for leadership.
High level of detail-orientation, organization, and a proactive, self-starting attitude.
Proficiency in using Jira or a similar project management tool is required.
Basic familiarity with concepts in Information Security or Cloud Infrastructure is a plus.

Nice To Haves

Basic familiarity with concepts in Information Security or Cloud Infrastructure is a plus.

Responsibilities

Project and Initiative Tracking
Jira Management: Maintain the accuracy and completeness of the central IT and Security Jira boards. This includes ensuring all tickets (Tasks, Epics, Initiatives) are accurately linked, categorized, and comply with established labeling standards.
Data Integrity: Regularly audit Jira data to identify and resolve missing information, incomplete descriptions, or incorrect statuses, proactively ensuring all data is a reliable "source of truth."
Backlog Hygiene: Assist the TPM with managing project backlogs, ensuring items are properly groomed and ready for prioritization meetings.
Program Communication and Reporting
Weekly Status Reporting: Draft and contribute content to the weekly Activity Report for IT and Security leadership, summarizing accomplishments, upcoming milestones, and identifying risks/blockers.
Meeting Facilitation: Conduct and facilitate weekly team Standups, capturing key team member inputs on progress, blockers, and dependencies.
Documentation: Assist with drafting and updating program documentation, such as process guides, templates, and program policies.
Operational Support
Capacity Support: Track team member availability (e.g., PTO) and assist the TPM in capacity planning exercises for upcoming quarters (e.g., Q1 FY2026 planning).
Process Improvement: Identify opportunities to improve team processes, particularly around Jira workflow and communication channels.
Ad-Hoc Projects: Support the TPM office with research, data analysis, and documentation needs related to vendor security reviews, compliance readiness (e.g., SOX), and audit support.