Technical Productivity Manager

Anthropic•San Francisco, CA

3d•$190,000 - $270,000•Hybrid

About The Position

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is seeking an experienced Technical Productivity Manager to join our GTM Technical Productivity team. In this role, you will own the end-to-end technical onboarding experience for GTM new hires and build the technical enablement infrastructure that helps our go-to-market teams deeply understand and effectively sell Claude. This is a high-impact, high-ownership role for someone who thrives at the intersection of technical depth and scalable program design. You will work closely with Sales, Customer Success, Product, and Applied AI teams to ensure every GTM hire is productive, confident, and technically fluent from day one.

Requirements

5-7 years of experience building content, programs and products in technical sales, program management, product, or software development
Experience both building new solutions from scratch AND iterating/improving existing solutions
Strong technical foundation—hands-on experience with AI-assisted software development, APIs, and modern tech stacks; able to learn new domains quickly
Experience designing for different audiences with different technical levels (e.g., engineers vs. salespeople)
Excellent facilitation and presentation skills; comfortable adapting delivery to audience
Strong coordination and stakeholder management skills

Nice To Haves

Experience with AI/ML technologies, LLMs, or developer tools/APIs
Background in both product development AND sales/commercial enablement
Experience managing or coordinating subject matter experts, trainers, instructional designers, or content creators
Experience at high-growth startups
Prior experience building certification or assessment programs

Responsibilities

Own the technical onboarding problem space for all global GTM new hires
Take ownership of a technical sales onboarding program post-launch: gather feedback, identify gaps, iterate on curriculum, and improve metrics
Design and build success onboarding from scratch: scope, curriculum design, content coordination with trainers, assessments, and launch
Facilitate program-level sessions for both programs—orientation, cross-domain overviews, product deep dives, certification
Design assessments and certifications appropriate for each audience’s needs
Design systems to automate ongoing maintenance and administration of your programs
Track metrics for both programs and drive continuous improvement based on data and field feedback
Partner with Sales, Customer Success, Product, and Applied AI to keep content current and impactful