Technical Product Support

Trane Technologies • Pueblo, CO

177d • $60,000 - $90,000 • Hybrid

About The Position

This Chiller Strategy & Sales Support - Marketing Engineer role provides in-depth technical and strategic sales support for Trane's industry-leading chiller portfolio, executes and helps to create marketing communication that promotes sustainability, efficiency, and reliability in large applied HVAC systems, and advises how chillers can be used in the electrification/decarbonization of HVAC systems to improve energy efficiency levels. The position applies good oral and written communication skills to clearly communicate with customers and Trane personnel.

Requirements

• Bachelor's Degree in Engineering (or related technical discipline).
• Engineering-related work experience is a plus.
• Master's Degree is a plus.
• Tactfulness and assertiveness; must be effective and clear decision-maker under pressure situations.
• Able to communicate effectively with field (customers, sales assistants and sales engineers) and internal customers.
• Aggressive, success-oriented, self-starter and able to manage time and priorities in order to meet specific goals and objectives.
• Highly developed and demonstrated interpersonal and communication skills and team-player skills required.
• Excellent oral and written communication skills.
• PC and end user computer use (Excel, Word, Power Point, Cloud-based Selection Software).

Nice To Haves

• Master's Degree.

Responsibilities

• Provide technical and marketing/sales support to the Trane sales field organization through phone/email support, direct customer interaction, customer factory visits, and support the commercialization strategy and vision for all chiller business.
• Help to create various marketing documentation, literature, and presentations that educate sales teams on Trane's products, highlights advantages, and provide bid strategies on products and applications.
• Travel to sales offices, corporate events, and customer sites in support of Trane chiller equipment, including formal presentations, sales discussions, and supporting tradeshows.
• Establish product lines' 'selling story.' Ensure that the field sales support department, appropriate business unit functional areas, and field sales force are familiar with the 'selling story.'
• Create and update chiller collateral including competitive specification documentation that highlights Trane's advantage over competition.
• Participate in creative thinking, team decision-making and problem solving with cross-functional teams.
• Price equipment on projects and assist in bid strategies.
• Provide marketing and technical support to peers, the sales field organization, and direct customers and be willing to serve as a mentor for new hires on the team including co-ops and interns.
• Support a professional field and customer focused environment, with measurements in place to track performance and improve the process.
• Support Trane Select Assist software by assisting the sales field organization with configuring equipment and develop software requirements that improve the software's capabilities.
• Train new field sales engineers that participate in the Trane Graduate Training Program.

Benefits

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives.
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• Paid time off, including in support of volunteer and parental leave needs.
• Educational and training opportunities through company programs along with tuition assistance and student debt support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: Bachelor's degree