Technical Product Owner

HealthPlanOne•Shelton, CT

5d•Hybrid

About The Position

HealthPlanOne's mission is to help people find the right health insurance at the right price, so they live healthier lives. We are committed to making the shopping process simpler. Our mission has never been more important than it is today. The Technical Product Owner partners closely with operations, sales, engineering, QA, UX, compliance, marketing and go-to-market teams to deliver compliant, scalable, and user-centered solutions. The Product Owner serves as the voice of the customer and business within agile delivery teams, ensuring solutions improve member outcomes, operational efficiency, and regulatory compliance.

Requirements

Bachelor’s degree in healthcare administration, business, or engineering.
3-5 years of experience as a Product Owner, Product Manager, or similar role
Strong understanding of agile and Scrum methodologies.
Proven ability to translate complex business or regulatory requirements into clear product stories.
Excellent communication and stakeholder management skills.
Excellent verbal and written communication skills.
Experience using Jira to manage projects.
Proficient in Microsoft Office products.

Nice To Haves

Experience in healthcare, health insurance, or regulated health technology
Knowledge of CMS rules and regulations.
Experience with payer, provider, Medicare/Medicaid, or healthcare brokerage platforms.
Experience working with call center, enrollment, claims, or care management workflows.
Experience working with web analytics platforms (HEAP, Google Analytics, Mixpanel).

Responsibilities

Partner with Operations and Sales to identify problems that require engineering attention.
Embed with the Agent Facing team.
Work closely with VP Product on perpetual prioritization.
Own and manage the product backlog; write clear user stories, acceptance criteria, and prioritize work based on business value and risk.
Partner with engineering and UX to deliver high-quality, on-time feature functionality.
Make day-to-day product decisions to keep delivery moving efficiently.
Support user testing.
Act as the primary liaison between business leaders, operations, and technology.
Align product priorities with enterprise strategy and roadmap commitments.
Communicate trade-offs, progress, and outcomes clearly to stakeholders.
Leverage analytics, user feedback, and operational data to inform prioritization and measure success.
Define and track KPIs tied to project outcomes.
Identify process gaps and opportunities to improve workflows, automation, and user experience.
Support release planning, UAT, and post-launch performance evaluation.
Incorporate learnings into future iterations and roadmap planning.