Product Owner/Manager
About The Position
The Technical Product Owner/Manager in the Credit Card Domain is responsible for owning the product roadmap for specific capabilities, customer journeys, and business processes. This role involves extensive cross-functional collaboration with stakeholders across Operations, Banking, Credit, Digital, and Technology teams to implement transformational processes and products within Lending Services. Key responsibilities include requirements elicitation and documentation (BRDs, user stories, use cases), solution design and validation, and technical collaboration with Digital Engineering, Experience Design, and Data teams to drive products from concept through MVP, test, and deployment, ensuring data quality controls. The position also requires partnering with the Scrum Master, reporting on sprint progress and UAT, maintaining visual boards for transparency, continuously updating the product backlog, and ensuring product features and processes comply with applicable compliance and risk management standards.
Requirements
- Experience in product management: Experience in conceptualizing, building and shipping digital products
- Experience in Agile, preferably with certification as as Scrum Master or Certified Product Owner
- Experience in a fintech, startup, or growth stage venture
- 5+ years in product management
- 8+ years in financial services with 3-4 years of experience in cards servicing domain. (Complete Life Cycle of Credit Card (New Card Strategies, launches and execution across credit card issuance, rewards management))
- API Experience
Responsibilities
- Own product roadmap for a specific capability, customer journey(s), and / or business process(s)
- Partner with stakeholders across Operations, Banking, Credit, Digital, and Technology teams to Implement transformational process and product through cross functional areas within Lending Services
- Conduct interviews, workshops and document requirements
- Create detailed documentation such as BRDs, user stories and use cases
- Review designs and ensure solutions address the business needs
- Partner with Digital Engineering, Experience Design and Data teams to drive product through stages of Concept, MVP, Test, and Deploy
- Ensure required Data quality controls are identified and implemented
- Maintain oversight in partnership with technical project manager
- Build reports on sprint progress, UAT and any relevant metrics
- Maintain visual boards or tools to visualize progress and foster transparency
- Holds meetings with the product team to continuously update product backlog
- Ensures product features and processes align with applicable compliance and risk management standards
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
