Technical Product Owner - Facilities & Payroll Systems

Maggiano's • Coppell, TX

7h • Hybrid

About The Position

We are seeking an experienced Technical Product Owner to spearhead technology solutions across our critical enterprise functions: Accounting, Facilities, Finance, Ops Services and PR. In this role, you will be responsible for defining the product vision, managing the product roadmap/backlog, and working closely with cross-functional teams and 3rd party vendors to deliver high-value solutions that enhance our restaurant and home office systems, business processes, and digital transformation initiatives.

Requirements

• Bachelor’s or Master’s degree in Information Technology, Computer Science, Business, or a related field.
• 7+ years of experience in IT Service Management (ITSM), Product Ownership, or related roles.
• Proven experience owning and managing technology solutions for enterprise functions (Accounting, Facilities, Finance, Ops Services and PR preferred).
• Strong understanding of both custom software development lifecycles and SaaS solution implementation and management.
• Demonstrated ability to build and maintain strong relationships with diverse business stakeholders and external vendors.
• Excellent leadership, communication, negotiation, stakeholder management and presentation skills.
• Strong analytical and problem-solving abilities with a results-oriented mindset.
• Proven experience in Agile methodologies, including Scrum and SAFe frameworks.

Nice To Haves

• Experience in the casual dining or hospitality industry is a plus.

Responsibilities

• Serve as the Technical Product Owner for custom-developed applications and various SaaS platforms across critical enterprise functions, driving the vision, strategy, and execution of key initiatives.
• Develop and manage the product roadmap, ensuring alignment with business goals and IT strategies.
• Collaborate with stakeholders across IT, business units, 3rd party vendors, and leadership to gather requirements, define priorities, and deliver scalable solutions.
• Work closely with developers, architects, and administrators to design and implement new functionalities and enhancements.
• Lead Agile product development efforts, including backlog grooming, sprint planning, and release management.
• Ensure platform governance, security, compliance, and performance optimization.
• Stay up to date on the platforms’ capabilities, industry trends, and best practices to drive continuous improvement.
• Cultivate strong, collaborative relationships with senior leaders and stakeholders within Accounting, Facilities, Finance, Ops Services and PR.
• Act as the primary technology liaison, understanding business needs, translating them into technical requirements, and communicating technology strategies effectively.
• Monitor key performance indicators (KPIs) and report on the effectiveness of the owned product’s solutions.

Benefits

• Flexibility that fits your life: Hybrid schedules with weekly flex days to work from home.
• Benefits that support you: Competitive package with medical, dental, and vision coverage; life insurance; paid vacation and holidays; 401(k) with company match; Employee Assistance Program with counseling, financial, legal, and life resources; and Best You EDU, offering education programs and tuition reimbursement.
• Enjoy our brands: Generous dining discounts at Chili’s® Grill & Bar and Maggiano’s Little Italy®.
• Rewards for your impact: Annual bonus eligibility for every RSC Team Member.
• Wellbeing at work: On-site gym and fitness classes like yoga and boot camp.
• A culture worth celebrating: From company-wide events to a casual, collaborative atmosphere, you’ll find plenty of ways to connect, work hard, and play hard.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level