Project Coordinator IV (6138)

itD Tech•San Jose, CA

12h•Remote

About The Position

itD is seeking a Technical Product Operations Specialist to drive data-informed product operations and support critical initiatives across large-scale platforms. This role will contribute to improving product quality, user safety, and operational efficiency by leveraging data analysis, automation, and AI-assisted workflows. The ideal candidate brings strong experience in technical product operations, data analysis, and program execution, with a proven track record of delivering scalable analytical solutions and driving cross-functional impact.

Requirements

8+ years of experience in consulting, strategy, operations, or technical product operations/program management
Advanced SQL proficiency (CTEs, joins, window functions, aggregations, data transformations)
Experience with AI agents and AI-assisted workflows for automation and analysis
Strong program management skills with ability to manage multiple concurrent workstreams
Expertise in data analysis, reporting, and dashboard creation
Advanced proficiency in Google Workspace, especially Google Sheets (formulas, pivot tables, automation)
Strong critical thinking, problem-solving, and communication skills
Bachelor’s degree in a relevant field or equivalent work experience required

Nice To Haves

Experience with development environments (e.g., VS Code)
Familiarity with low-code/no-code or AI-assisted development (“vibe coding”)
Experience with data visualization tools (e.g., Tableau, Looker, or similar)
Understanding of data pipelines, ETL processes, and data infrastructure
Experience working with engineering teams on technical requirements
Background in QA, triage operations, or ML/AI validation workflows
Experience designing and implementing testing strategies (manual or automated)

Responsibilities

Lead execution of product operations programs, supporting multiple platforms and driving improvements in product quality, growth, and engagement
Write and optimize advanced SQL queries (CTEs, joins, window functions) to analyze large datasets and generate actionable insights
Develop and maintain dashboards, reports, and data visualizations to support real-time decision-making
Leverage AI tools and agents to automate workflows, accelerate analysis, and prototype technical solutions
Identify risks and operational gaps, and develop data-driven mitigation strategies across cross-functional teams
Collaborate with product, engineering, legal, and operations stakeholders to deliver scalable solutions
Manage multiple workstreams simultaneously, ensuring timely execution and high-quality outcomes
Attend regular internal practice community meetings
Collaborate with your itD practice team on industry thought leadership
Complete client case studies and learning material (blogs, media material)
Build out material to contribute to the Digital Transformation practice
Attend internal itD networking events (in person and virtual)
Work with leadership on career fast-track opportunities