Technical Product Manager

HCA•Nashville, TN

44d•Remote

About The Position

Introduction Do you want to join an organization that invests in you as a Technical Product Manager? At Work from Home, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years. At HCA Healthcare, we are committed to providing our patients and care providers with the highest quality healthcare services. HCA's Digital Transformation and Innovation (DT&I) team delivers a step change in that direction through clinically led integration of digital and AI technologies into care. As a Technical Product Manager, you will play a critical role in driving the development and execution of our AI Platform. Reporting to the Director of AI Platform and ML Engineering, you will work closely with engineering, data science, and design teams to deliver core AI Platform tooling and solutions for HCA. Your technical expertise and product management skills will be essential in defining requirements, prioritizing features, and ensuring the successful deployment, promotion and scaling of AI, ML, and Data Science Solutions.

Requirements

Bachelor's degree in computer science, Engineering, or a related technical field - Required
5+ years of experience in product management or a related technical role - Required
Strong technical background with hands-on experience using and managing requirements for products incorporating AI/ML models, generative AI technologies, and AI agentic development.
Experience with agile development methodologies.
Experience with cloud-based AI platforms and services (e.g. GCP, Azure).
Experience with product management tools such as Jira and Confluence.
Understanding of responsible AI principles and best practices Required

Nice To Haves

Master's degree - Preferred
Passion for AI and its potential to transform healthcare - Preferred

Responsibilities

Assist in the development and execution of the product roadmap for the AI Platform across MLOps, LLMOps, and AgentOps.
Identify opportunities for Platform enhancements based on helpdesk and support activities driving a 'solve each problem once' approach to bespoke development and bug fixes.
Conduct market research, customer analysis, and competitive analysis to identify opportunities and unmet needs in the MLOps, LLMops, and AgentOps spaces at HCA. This includes identifying open source and vendor provided solutions for core problems the Platform team is solving for.
Collaborate with engineering and data science to define and prioritize product requirements.
Write detailed product specifications and user stories for platform development and integration.
Support the communication of value proposition and progress of AI Platform capabilities to internal stakeholders.
Monitor and analyze product performance, identifying areas for improvement.
Stay current with advancements in AI, Agentic AI, and related technologies in order for the platform to stay ahead of upcoming needs for the AI, ML, and Data Science teams at HCA.
Support collaboration across HCA business functions, IT, and enterprise product teams to ensure integrated execution.
Ensure that the AI Platform supports our needs for scalability, security, and responsible AI governance.
Typical work week hours can vary depending on workload and project deliverables

Benefits

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.